# freezes image

**URL:** <https://community.wowza.com/t/freezes-image/55322>\
**Category:** Wowza Streaming Engine\
**Created:** [June 2, 2020, 6:56pm UTC](https://community.wowza.com/t/freezes-image/55322 "2020-06-02T18:56:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![LogicaHost\_Solucoes](https://avatars.discourse-cdn.com/v4/letter/l/3ab097/32.png) [@LogicaHost\_Solucoes](https://community.wowza.com/u/LogicaHost_Solucoes)\
**Post date:** [June 2, 2020, 6:56pm UTC](https://community.wowza.com/t/freezes-image/55322/1 "2020-06-02T18:56:26Z")

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Hello,

I have wowza, and I have been facing a problem for 2 weeks, I already opened a ticket but are not understanding my problem.

my server has 32 GB RAM, with 1 gbts link, my problem is as follows: wowza crashes, videos crash, every application freezes image, I have a full 1 Gbts link, and a maximum consumption of 100mbts, the problem is not link.

already generated logs nothing found.

what problem may be occurring?

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<div class="post-metadata">

**Author:** ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)\
**Post date:** [June 2, 2020, 10:50pm UTC](https://community.wowza.com/t/freezes-image/55322/2 "2020-06-02T22:50:19Z")

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This is being handled on a support ticket, but we will leave this open in case anyone in the community has ideas on how to help you further. Thanks!