# Error loading player / No playable sources found

**URL:** <https://community.wowza.com/t/error-loading-player-no-playable-sources-found/39547>\
**Category:** Wowza Streaming Engine\
**Created:** [November 21, 2012, 2:03pm UTC](https://community.wowza.com/t/error-loading-player-no-playable-sources-found/39547 "2012-11-21T14:03:26Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Impact\_Vies](https://avatars.discourse-cdn.com/v4/letter/i/3bc359/32.png) [@Impact\_Vies](https://community.wowza.com/u/Impact_Vies)\
**Post date:** [November 21, 2012, 2:03pm UTC](https://community.wowza.com/t/error-loading-player-no-playable-sources-found/39547/1 "2012-11-21T14:03:26Z")

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Hi, using Wowza for live streaming I 've managed to get the HTML part working (Safari, iphone and Ipad working fine seeing the streaming) but not with firefox (Error message : Error loading player / No playable sources found).

Here’s my script, can someone help me to get it work properly on Firefox platform (Flash) and tell me if what I’m doing wrong ?

I’ve noticed that my flash player file in Jwplayer folder is named “jwplayer.flash.swf”, is that the correct name or do I have to rename it, because I’ve only seen a “player.swf” mentioned in all the examples…

jwplayer('mediaplayer').setup({ 'id': 'playerID', 'width': '480', 'height': '270', 'provider': 'rtmp', 'streamer': 'rtmp://myip:1935/live/', 'file': 'myStream', 'modes': [{type: 'flash', src: '/jwplayer/jwplayer.flash.swf'}, {type: 'html5', config: { 'file': "http://myip/live/myStream/playlist.m3u8", provider: 'video' } }] }); Thanks very much Daniel

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**Author:** ![Jason\_Hilton](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hilton/32/437_2.png) [@Jason\_Hilton](https://community.wowza.com/u/Jason_Hilton)\
**Post date:** [November 22, 2012, 12:05pm UTC](https://community.wowza.com/t/error-loading-player-no-playable-sources-found/39547/2 "2012-11-22T12:05:16Z")

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Hi

The error message suggest that Firefox can’t find this file:

jwplayer/jwplayer.flash.swf. Which is the player on your web-server.

We do have a tutorial on how to embed JWPlayer onto your website, here,

[https://www.wowza.com/docs/how-to-use-longtail-jw-player-5-with-wowza-media-server](https://www.wowza.com/docs/how-to-use-longtail-jw-player-5-with-wowza-media-server)

If this persists however this is a support request that should really be dealt with my JWPlayers support team.

Jason

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**Author:** ![Tracey\_Churchill](https://avatars.discourse-cdn.com/v4/letter/t/3ab097/32.png) [@Tracey\_Churchill](https://community.wowza.com/u/Tracey_Churchill)\
**Post date:** [March 8, 2018, 9:08pm UTC](https://community.wowza.com/t/error-loading-player-no-playable-sources-found/39547/3 "2018-03-08T21:08:43Z")

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There are two possibilities: 1) Flash is disabled. 2) The site wants a “newer” version of Flash. Flash is by default only enabled on a site-by-site basis (i.e. “Ask to Activate”). You should see a small pop-up next the the address bar saying “do you want to enable Flash content on this website?” or an icon at the left-hand side of the address bar. Check this first. [https://www.errorsolutions.tech/error/error-loading-player-no-playable-sources-found/](https://www.errorsolutions.tech/error/error-loading-player-no-playable-sources-found/) Solution 1: enable flash Solution 4. Check if the website is block