# error in loadbalancerinterface
**URL:** https://community.wowza.com/t/error-in-loadbalancerinterface/204
**Category:** Wowza Streaming Engine
**Created:** [March 12, 2015, 5:51am UTC](https://community.wowza.com/t/error-in-loadbalancerinterface/204 "2015-03-12T05:51:09Z")
**Posts on this page:** 2
**Page:** 1
### Author:  [@system](https://community.wowza.com/u/system)
#### Post date: [March 12, 2015, 5:51am UTC](https://community.wowza.com/t/error-in-loadbalancerinterface/204/1 "2015-03-12T05:51:09Z")
Hello
i have a edge origin config for low latency live, and yesterday we encountered a weird behavior, and at the time of the problem i noticed the following errors:
```auto
LB XMLParser: xmlParse() Timed out reading from 'http://xxx.xx.xxx.xxx:1935/loadbalancerInterface?command=AAAAppzxHRe9ucZsGzcR8YATuikRanfXeDMv39HHPVNrBs0RwPVLMC93UI7KL3CI5yQXRDjaeGmj%250AjTgW1M5dVTpSWo0uTFW8%252FIG%252BU3trYC0mNY7uEWp313gzL9%252BuWGhtHoPU8ky4I45sjibk10iZ94zD%250AQi8zhBPW9fXt6MJhmQqMJQbvTPtPgfK9SKJPjNLvuJXkMQFPovR%252FOt0vFzVTUR9stQMqY5WyiIRc%250Aow%253D%253D': java.net.SocketTimeoutException: Read timed out|at java.net.SocketInputStream.socketRead0(Native Method)|at java.net.SocketInputStream.socketRead(SocketInputStream.java:116)|at java.net.SocketInputStream.read(SocketInputStream.java:170)|at java.net.SocketInputStream.read(SocketInputStream.java:141)|at java.io.BufferedInputStream.fill(BufferedInputStream.java:246)|
```
where [http://xxx.xx.xxx.xxx:1935](http://xxx.xx.xxx.xxx:1935) is the origin IP (the error was displayed in the origin server as well)
on the edge server, had hundreds of this:
```auto
WARN server comment 2015-03-11 21:14:52 - - - - - 4293745.109 - - - - - - - - LiveMediaStreamReceiver.doWatchdog: streamTimeout[live/4906/1187805831]: Resetting connection: wowz://xxx.xx.xxx.xxx:1935/live/4906/1187805831
```
looks like a network issue, but can you provide some more infos about this kind of problem ?
thank you !
---
### Author:  [@Jason\_Hilton](https://community.wowza.com/u/Jason_Hilton)
#### Post date: [March 12, 2015, 3:24pm UTC](https://community.wowza.com/t/error-in-loadbalancerinterface/204/2 "2015-03-12T15:24:01Z")
Hi,
For common messages found in the wowzastreamingengine\_error.log please see the article below.
[How to troubleshoot error messages](https://www.wowza.com/docs/how-to-troubleshoot-error-messages)
Cause: The Wowza media server can’t connect to a MediaCaster stream. It could be a problem with the network or a problem with the source. For example, the camera was reached, but rejected the connection. The Wowza media server will keep trying to reconnect until the stream is available again.
In this case it looks like the edge server was not able to get the stream from the origin.
Regards,
Jason