# Error import certificate from a certificate authority

**URL:** <https://community.wowza.com/t/error-import-certificate-from-a-certificate-authority/48863>\
**Category:** Wowza Streaming Engine\
**Created:** [May 29, 2017, 12:42pm UTC](https://community.wowza.com/t/error-import-certificate-from-a-certificate-authority/48863 "2017-05-29T12:42:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![Kleber\_Prando1](https://avatars.discourse-cdn.com/v4/letter/k/df788c/32.png) [@Kleber\_Prando1](https://community.wowza.com/u/Kleber_Prando1)\
**Post date:** [May 29, 2017, 12:42pm UTC](https://community.wowza.com/t/error-import-certificate-from-a-certificate-authority/48863/1 "2017-05-29T12:42:13Z")

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Hello,

I am trying to install a certificate from a certificate authority but when importing the certificate, it returns the following error:

keytool error: java.lang.Exception: Failed to establish chain from reply

Can you help me ?