# Emergency URGENT URGENT

**URL:** <https://community.wowza.com/t/emergency-urgent-urgent/40445>\
**Category:** Hire a Consultant\
**Created:** [July 4, 2013, 11:40pm UTC](https://community.wowza.com/t/emergency-urgent-urgent/40445 "2013-07-04T23:40:35Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Abidan\_Ben-Israel](https://avatars.discourse-cdn.com/v4/letter/a/a5b964/32.png) [@Abidan\_Ben-Israel](https://community.wowza.com/u/Abidan_Ben-Israel)\
**Post date:** [July 4, 2013, 11:40pm UTC](https://community.wowza.com/t/emergency-urgent-urgent/40445/1 "2013-07-04T23:40:35Z")

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Our server is down unable to access cpanel

is there anyone from wowza that can support

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**Author:** ![Andrew\_Kennedy1](https://avatars.discourse-cdn.com/v4/letter/a/278dde/32.png) [@Andrew\_Kennedy1](https://community.wowza.com/u/Andrew_Kennedy1)\
**Post date:** [July 5, 2013, 12:03am UTC](https://community.wowza.com/t/emergency-urgent-urgent/40445/2 "2013-07-05T00:03:41Z")

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Hi,

If you can not access cpanel then it suggests your hosting provider is the cause of your issues. I would contact your provider.

Andrew.