# EC2 Wowza instance FTP - where are files stored?

**URL:** <https://community.wowza.com/t/ec2-wowza-instance-ftp-where-are-files-stored/49629>\
**Category:** Wowza Streaming Engine\
**Created:** [September 6, 2017, 11:30am UTC](https://community.wowza.com/t/ec2-wowza-instance-ftp-where-are-files-stored/49629 "2017-09-06T11:30:48Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Tim\_Hall1](https://avatars.discourse-cdn.com/v4/letter/t/f0a364/32.png) [@Tim\_Hall1](https://community.wowza.com/u/Tim_Hall1)\
**Post date:** [September 6, 2017, 11:30am UTC](https://community.wowza.com/t/ec2-wowza-instance-ftp-where-are-files-stored/49629/1 "2017-09-06T11:30:48Z")

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I recently launched a new Amazon EC2 Wowza installed after the recent security update. The new installation is working fine, however I can not find the install directory in FTP like I used to. I’m logging in with the ec2-user account, if I go to Home \> Wowza, the only thing in there is a shortcut to the mediacache folder, which takes me to Media \> epemerial0 \> WowzaStreamingEngine \> mediacache. I can’t for the life of me find where my Wowza installation is. Help!

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<div class="post-metadata">

**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/system/32/447_2.png) [@system](https://community.wowza.com/u/system)\
**Post date:** [September 7, 2017, 7:25pm UTC](https://community.wowza.com/t/ec2-wowza-instance-ftp-where-are-files-stored/49629/2 "2017-09-07T19:25:12Z")

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Below is an article on how to find your log files and send them to support.

[https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux)

The Linux install location is here:

```auto
/usr/local/WowzaStreamingEngine

```

The default Windows install location is here:

```auto
C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.x.x 

```