# Does JW PLayer still support RTMPS?

**URL:** <https://community.wowza.com/t/does-jw-player-still-support-rtmps/49148>\
**Category:** Wowza Streaming Engine\
**Created:** [July 7, 2017, 1:54pm UTC](https://community.wowza.com/t/does-jw-player-still-support-rtmps/49148 "2017-07-07T13:54:18Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Piotr\_Borowski](https://avatars.discourse-cdn.com/v4/letter/p/da6949/32.png) [@Piotr\_Borowski](https://community.wowza.com/u/Piotr_Borowski)\
**Post date:** [July 7, 2017, 1:54pm UTC](https://community.wowza.com/t/does-jw-player-still-support-rtmps/49148/1 "2017-07-07T13:54:18Z")

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I want to have RTMP secure as much as it possible, so I want to use RTMPS. I have configured port for RTMPS connection but I cannot receive this stream on JW Player. Does JW player still support RTMPS? because this instruction does not work for me: [https://www.wowza.com/docs/how-to-get-ssl-certificates-from-the-streamlock-service#setup](https://www.wowza.com/docs/how-to-get-ssl-certificates-from-the-streamlock-service#setup)

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**Author:** ![Jermaine\_Hemby](https://avatars.discourse-cdn.com/v4/letter/j/82dd89/32.png) [@Jermaine\_Hemby](https://community.wowza.com/u/Jermaine_Hemby)\
**Post date:** [July 8, 2017, 3:46pm UTC](https://community.wowza.com/t/does-jw-player-still-support-rtmps/49148/2 "2017-07-08T15:46:10Z")

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Hello,

Thanks for contacting the Wowza Community!

I would contact JW Support Directly. I cannot fine any info on this online.

[https://support.jwplayer.com/customer/portal/emails/new](https://support.jwplayer.com/customer/portal/emails/new)

regards,

Jermaine

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**Author:** ![Piotr\_Borowski](https://avatars.discourse-cdn.com/v4/letter/p/da6949/32.png) [@Piotr\_Borowski](https://community.wowza.com/u/Piotr_Borowski)\
**Post date:** [July 12, 2017, 7:56pm UTC](https://community.wowza.com/t/does-jw-player-still-support-rtmps/49148/3 "2017-07-12T19:56:31Z")

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I am asking about this also on the JWplayer forum

[https://support.jwplayer.com/customer/en/portal/questions/17104550-does-jw-player-still-support-rtmps-?new=17104550](https://support.jwplayer.com/customer/en/portal/questions/17104550-does-jw-player-still-support-rtmps-?new=17104550)

On your page there is information that rtmps is working for JWplayer 6.11  
[https://www.wowza.com/docs/How-to-use-JW-Player-with-Wowza-Streaming-Engine](https://www.wowza.com/docs/How-to-use-JW-Player-with-Wowza-Streaming-Engine)

I have downloaded JW player 6.11 but rtmps still does not work form me. error.png

there is no any information in wowza logs that player tries to connect

I know that RTMPS is working because I can play it on VLC, and then logs appear log.txt

my player configuration it looks like this:

please check it out in your lab whether RTMPS is working on JW player.

thank you

BR

Piotr