# Deploy wildcard certificate on Wowza server

**URL:** https://community.wowza.com/t/deploy-wildcard-certificate-on-wowza-server/47202
**Category:** Wowza Streaming Engine
**Tags:** server-administration
**Created:** [June 23, 2016, 1:31pm UTC](https://community.wowza.com/t/deploy-wildcard-certificate-on-wowza-server/47202 "2016-06-23T13:31:10Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Damir\_Bartolin](https://avatars.discourse-cdn.com/v4/letter/d/45deac/32.png) [@Damir\_Bartolin](https://community.wowza.com/u/Damir_Bartolin)
#### Post date: [June 23, 2016, 1:31pm UTC](https://community.wowza.com/t/deploy-wildcard-certificate-on-wowza-server/47202/1 "2016-06-23T13:31:10Z")

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I have a wildcard (like \*.domain.com) certificate.

I used this guide: [https://www.wowza.com/docs/how-to-request-an-ssl-certificate-from-a-certificate-authority](https://www.wowza.com/docs/how-to-request-an-ssl-certificate-from-a-certificate-authority)

to install it on Wowza server like so:

keytool -import -alias root -trustcacerts -file [filename-of-chain-certificate] -keystore ssl.mycompany.com.jks

with my root certificate

and

keytool -import -alias wowza -trustcacerts -file [filename-certificate] -keystore ssl.mycompany.com.jks

with my wildcard certificate

Import went OK, Wowza starts and shows certificate info in logs, but I am unable to connect.

In Wowza logs I only see:

2016-06-23 14:16:57 CEST comment server DEBUG 200 - null doTask: sun.security.ssl.Handshaker$DelegatedTask@4c89d0fc - – 53.434 - - - - - - - - – - - - - - - - - - – - - - -

2016-06-23 14:16:57 CEST comment server INFO 200 - ServerHandler.exceptionCaught[[any]:443:w.x.y.z]: javax.net.ssl.SSLHandshakeException: SSL handshake failed. - - - 53.443 - – - - - - - - - - - – - - - - - - - - - –

Does anyone know how to import a wildcard certificate to Wowza?

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### Author: ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)
#### Post date: [June 23, 2016, 9:01am UTC](https://community.wowza.com/t/deploy-wildcard-certificate-on-wowza-server/47202/2 "2016-06-23T09:01:38Z")

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Are you using HTTPS to connect to the server? Are there any other errors in the logs?

Regards,

Salvadore

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<div class="post-metadata">

### Author: ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)
#### Post date: [June 24, 2016, 12:24pm UTC](https://community.wowza.com/t/deploy-wildcard-certificate-on-wowza-server/47202/3 "2016-06-24T12:24:51Z")

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You might want to open a ticket with support to see if they can help get this working for you. To do so, please follow the [steps outlined here](https://www.wowza.com/support/open-ticket)

Regards,

Salvadore

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### Author: ![Damir\_Bartolin](https://avatars.discourse-cdn.com/v4/letter/d/45deac/32.png) [@Damir\_Bartolin](https://community.wowza.com/u/Damir_Bartolin)
#### Post date: [June 24, 2016, 9:12am UTC](https://community.wowza.com/t/deploy-wildcard-certificate-on-wowza-server/47202/4 "2016-06-24T09:12:41Z")

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Yes, and when I connect this appears in the wowza access log:

2016-06-23 14:16:57 CEST comment server DEBUG 200 - null doTask: sun.security.ssl.Handshaker$DelegatedTask@4c89d0fc - – 53.434 - - - - - - - - – - - - - - - - - - – - - - -

2016-06-23 14:16:57 CEST comment server INFO 200 - ServerHandler.exceptionCaught[[any]:443:w.x.y.z]: javax.net.ssl.SSLHandshakeException: SSL handshake failed. - - - 53.443 - – - - - - - - - - - – - - - - - - - - - –

w.x.y.z is my client IP.

The client hangs until a timeout and reports that it is unable to connect.

I am guessing this is a certificate issue, since I can normally connect to port 443 and wowza indicates that SSL handshake has failed.

Also, there is no guide how to deploy a wildcard certificate, so this is the step I have most doubt in.
