# Cross-Origin Request Blocked **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [August 11, 2020, 6:59pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691 "2020-08-11T18:59:58Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 11, 2020, 6:59pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/1 "2020-08-11T18:59:58Z")
I am getting this error when trying to cross from one server to another. I have tried both domains and IP’s. issues reside. Systems are within the same subnet. Also, I have tried it on the public-facing development side. Webserver: [http://10.1.95.36](http://10.1.95.36) [https://10.1.95.36](https://10.1.95.36) Media Server: [http://10.10.1.19:1935](http://10.10.1.19:1935) [https://10.10.1.19](https://10.10.1.19) **Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at _[http://10.10.1.19:1935/vod/mp4:sample.mp4/manifest.mpd](http://10.10.1.19:1935/vod/mp4:sample.mp4/manifest.mpd)._ (Reason: CORS header ‘Access-Control-Allow-Origin’ missing).** **Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at _[https://10.10.1.19/vod/smil:sample.smil/manifest.mpd](https://10.10.1.19/vod/smil:sample.smil/manifest.mpd)_ (Reason: CORS request did not succeed).** ## Logs HTTPStreamerMPEGDashIndex.indexFile[vod/_definst_/mp4:sample.mp4]: there are no segments available MediaReaderFactory.getInstance : java.lang.ClassCastException: com.wowza.wms.mediareader.smil.MediaListReaderSMIL cannot be cast to com.wowza.wms.stream.IMediaReader|at com.wowza.wms.stream.MediaReaderFactory.getInstance(MediaReaderFactory.java:19)|at com.wowza.wms.stream.file.PlaylistPlayer.a(PlaylistPlayer.java:574)|at com.wowza.wms.stream.file.PlaylistPlayer.b(PlaylistPlayer.java:568)|at com.wowza.wms.stream.file.PlaylistPlayer.play(PlaylistPlayer.java:773)|at com.wowza.wms.stream.file.MediaStreamFilePlay.play(MediaStreamFilePlay.java:111)|at com.wowza.wms.response.ResponseStreams.output(ResponseStreams.java:51)|at com.wowza.wms.request.RTMPRequestAdapter.service(RTMPRequestAdapter.java:671)|at com.wowza.wms.server.ServerHandler.a(ServerHandler.java:725)|at com.wowza.wms.server.ServerHandler.a(ServerHandler.java:448)|at com.wowza.wms.server.ServerHandler.sessionIdle(ServerHandler.java:602)|at com.wowza.wms.server.ServerHandlerThreadedSession.run(ServerHandlerThreadedSession.java:112)|at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)|at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)|at java.base/java.lang.Thread.run(Unknown Source)| ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 9, 2020, 9:59pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/2 "2020-08-09T21:59:23Z")
if I use this: ```auto /vod/mp4:sample.mp4/playlist.m3u8 ``` it works across origins but if I use: ```auto vod/mp4:sample.mp4/manifest.mpd ``` It has an issue ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 11, 2020, 6:04pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/3 "2020-08-11T18:04:43Z")
Is this going to be fixed? ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [August 13, 2020, 5:23pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/4 "2020-08-13T17:23:14Z")
One thing you can check that has solved this for people who get this error and maybe manually configured this in the xml is to go into [install-dir]/conf/live/Application.xml and make sure the name has an “s” on the end for cupertinoUserHTTPHeaders. Some support tickets we’ve gotten for this error only have it as "header"without the “s” and they get that specific error. If that looks good, please send the ticket, the engineers would like to take a closer look for you. ```auto cupertinoUserHTTPHeaders Access-Control-Allow-Origin: * ``` ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:14pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/5 "2020-08-13T21:14:24Z")
ps aux | sort -rnk 4 | head -1 root 1041 10.0 985.75 985758360 460036 ? Sl 16:53 1:12 /usr/local/WowzaStreamingEngine/java/bin/java -cp :/usr/local/WowzaStreamingEngine/manager/lib/lib-jaxb/FastInfoset-1.2.13.jar:/usr/local/WowzaStreamingEngine/manager/lib/lib-jaxb/istack-commons-runtime-3.0.5.jar: ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [August 13, 2020, 5:38pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/6 "2020-08-13T17:38:28Z")
Tech support also wants to know what version of Engine you’re using here. Is it 4.8.5? ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:25pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/7 "2020-08-13T21:25:22Z")
It is the JRE eating it up. I can look at the processes and memory consumption using ```auto ps aux | sort -rnk 4 | head -3. ``` ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:37pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/8 "2020-08-13T21:37:21Z")
4.8.5 (build 20200616153358) ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:49pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/9 "2020-08-13T21:49:02Z")
Thank you, I will give this a shot. On our Lambda servers, we have 96 cores with 1tb of ram, 10 kingpin video cards, 40tb of PCIe direct storage for video, and 512gb of SSD for the OS. Our virtual servers run on dell r740’s with 96 cores but no graphics cards with nimble storage for the OS then direct attach 6gbps SSD’s for the media. I will keep you posted ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:55pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/10 "2020-08-13T21:55:09Z")
I have applied the patch, rebooted, and now we’re down to normal memory consumption. I will let it run for a couple of days and keep you informed. ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 8:58pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/11 "2020-08-13T20:58:07Z")
Also, I have already looked at that file. Again, it works with HLS but it has an issue with DASH. Sometime’s it will work, then all of a sudden it will stop working. And, if you use cross-platform it works in HLS not DASH ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:01pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/12 "2020-08-13T21:01:00Z")
We have noticed that the JRE will consume all 1tb of free RAM on our server. We are running CentOS Linux release 7.8.2003 (Core) ---
**Author:** ![video\_streaming](https://avatars.discourse-cdn.com/v4/letter/v/22d042/32.png) [@video\_streaming](https://community.wowza.com/u/video_streaming)\ **Post date:** [August 13, 2020, 9:09pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/13 "2020-08-13T21:09:36Z")
Wow @Robert Sexton! The engineers said to check the heap in the Engine UI. if the Wowza heap in the manager shows low compared to memory - it is not Wowza eating that up. ---
**Author:** ![video\_streaming](https://avatars.discourse-cdn.com/v4/letter/v/22d042/32.png) [@video\_streaming](https://community.wowza.com/u/video_streaming)\ **Post date:** [August 13, 2020, 9:12pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/14 "2020-08-13T21:12:15Z")
They’re also on the lookout for a ticket from you so they can test this and find out what’s happening here. I didn’t see one from your name or email address just yet in our ticket system. ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:22pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/15 "2020-08-13T21:22:52Z")
ffmpeg -i video.mp4 -crf 18 -c:a libfdk\_aac -b:a 192k -s 3840X2160 -b:v 2M -maxrate 2M -bufsize 1M -r 30 -tune film -preset veryslow -movflags +faststart video-2160.mp4 -crf 18 -c:a libfdk\_aac -b:a 192k -s 2560x1440 -b:v 1M -maxrate 1M -bufsize 512K -r 30 -tune film -preset veryslow -movflags +faststart video-1440.mp4 \ ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:19pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/16 "2020-08-13T21:19:08Z")
even on our development server that has 8gb of ram, it’s sucking it up too. same OS. root 1041 5.8 7.7 7761442 463044 ? Sl 16:53 1:17 /usr/local/WowzaStreamingEngine/java/bin/java -cp :/usr/local/WowzaStreamingEngine/manager/lib/lib-jaxb/FastInfoset-1.2.13.jar:/usr/local/WowzaStreamingEngine/manager/lib/lib-jaxb/istack-commons-runtime-3.0.5.jar Both Java heap settings are: VM Dev - 4096 \<— Built in Dell r740 intel video HD Dev - 32768 \<— 10 nVidia Kingpin 8gb video cards ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:22pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/17 "2020-08-13T21:22:25Z")
I cannot give access to our servers yet. I can provide logs but I will have to remove the files. There are files on these that we not allowed to let people access that we have been testing. We are also encoding with Adobe and FFmpeg ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:23pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/18 "2020-08-13T21:23:06Z")
-crf 18 -c:a libfdk\_aac -b:a 192k -s 1920x1080 -b:v 512K -maxrate 512K -bufsize 256K -r 30 -tune film -preset veryslow -movflags +faststart video-1080.mp4 -crf 18 -c:a libfdk\_aac -b:a 160k -s 1280x720 -b:v 256K -maxrate 256K -bufsize 128K -r 30 -tune film -preset veryslow -movflags +faststart video-720.mp4 \ ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:23pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/19 "2020-08-13T21:23:15Z")
-crf 18 -c:a libfdk\_aac -b:a 128k -s 854x480 -b:v 192K -maxrate 192K -bufsize 96K -r 30 -tune film -preset veryslow -movflags +faststart video-480.mp4 -crf 18 -c:a libfdk\_aac -b:a 112k -s 640x360 -b:v 128K -maxrate 128K -bufsize 64K -r 30 -tune film -preset veryslow -movflags +faststart video-360.mp4 -crf 18 -c:a libfdk\_aac -b:a 112k -s 426x240 -b:v 96K -maxrate 96K -bufsize 48K -r 30 -tune film -preset veryslow -movflags +faststart video-240.mp4 ---
**Author:** ![Robert\_Sexton](https://avatars.discourse-cdn.com/v4/letter/r/a8b319/32.png) [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Post date:** [August 13, 2020, 9:44pm UTC](https://community.wowza.com/t/cross-origin-request-blocked/55691/20 "2020-08-13T21:44:05Z")
[root@stream bin]# ./java -version openjdk version “9.0.4” OpenJDK Runtime Environment (build 9.0.4+11) OpenJDK 64-Bit Server VM (build 9.0.4+11, mixed mode) Does this have to be the version of JRE running? Why not 11? It has better heap management. [Next page](https://community.wowza.com/t/cross-origin-request-blocked/55691.md?page=2)