# could not able to play mp4 videos on set-top box.

**URL:** https://community.wowza.com/t/could-not-able-to-play-mp4-videos-on-set-top-box/36728
**Category:** Wowza Streaming Engine
**Created:** [October 11, 2011, 1:36am UTC](https://community.wowza.com/t/could-not-able-to-play-mp4-videos-on-set-top-box/36728 "2011-10-11T01:36:07Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![kanaka\_prasanthi](https://avatars.discourse-cdn.com/v4/letter/k/ee7513/32.png) [@kanaka\_prasanthi](https://community.wowza.com/u/kanaka_prasanthi)
#### Post date: [October 11, 2011, 1:36am UTC](https://community.wowza.com/t/could-not-able-to-play-mp4-videos-on-set-top-box/36728/1 "2011-10-11T01:36:07Z")

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Hi,

I could able to play videos(sample,extremists) on set-top box, but unable to play my own mp4 videos on the set-top box.Wowza server is streaming all mp4 files(including my own videos) and I could see the videos playing in client.html using rtmp.But I could not able to play videos on set-top box using rtsp.Is there any difference between my mp4 files and wowza provided mp4 files?

Regards,

Prasanthi.

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### Author: ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)
#### Post date: [October 11, 2011, 11:21am UTC](https://community.wowza.com/t/could-not-able-to-play-mp4-videos-on-set-top-box/36728/2 "2011-10-11T11:21:27Z")

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Prasanthi,

Take a look at this article:

[https://www.wowza.com/docs/how-to-encode-video-on-demand-content](https://www.wowza.com/docs/how-to-encode-video-on-demand-content)

Richard