# Consume stream directly from the transcoder (HLS) : url not find

**URL:** <https://community.wowza.com/t/consume-stream-directly-from-the-transcoder-hls-url-not-find/55053>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Tags:** transcoder\
**Created:** [April 24, 2020, 1:53pm UTC](https://community.wowza.com/t/consume-stream-directly-from-the-transcoder-hls-url-not-find/55053 "2020-04-24T13:53:21Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Jeremie\_PERERA1](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@Jeremie\_PERERA1](https://community.wowza.com/u/Jeremie_PERERA1)\
**Post date:** [April 24, 2020, 1:53pm UTC](https://community.wowza.com/t/consume-stream-directly-from-the-transcoder-hls-url-not-find/55053/1 "2020-04-24T13:53:21Z")

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Hello,

I try to have low latency with HLS in Wowza Cloud.

@Robert Vacante tell me The viewer can consume the stream directly from the transcoder.

I see this article : [https://www.wowza.com/docs/how-to-play-streams-directly-from-the-transcoder-by-using-the-wowza-streaming-cloud-rest-api](https://www.wowza.com/docs/how-to-play-streams-directly-from-the-transcoder-by-using-the-wowza-streaming-cloud-rest-api)

I have create a transcoder, and through the API I try to get the direct plaback URL.

But the API don’t return HLS playblack, only RTMP, RTSP and WOWZ url.

I think I miss someting, can you help me?

I just create a transcoder from the wowza cloud interface with passthrough.

and I get the info with the API : [https://api.cloud.wowza.com/api/v1.4/transcoders/transcoder\_id](https://api.cloud.wowza.com/api/v1.4/transcoders/transcoder_id)

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**Author:** ![video\_streaming](https://avatars.discourse-cdn.com/v4/letter/v/22d042/32.png) [@video\_streaming](https://community.wowza.com/u/video_streaming)\
**Post date:** [April 27, 2020, 3:02pm UTC](https://community.wowza.com/t/consume-stream-directly-from-the-transcoder-hls-url-not-find/55053/2 "2020-04-27T15:02:03Z")

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Hi @Jeremie PERERA, let me ask Robert to take a look. You just ran the curl commands from the article you referenced, that’s it right? No other special configurations?

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**Author:** ![video\_streaming](https://avatars.discourse-cdn.com/v4/letter/v/22d042/32.png) [@video\_streaming](https://community.wowza.com/u/video_streaming)\
**Post date:** [April 27, 2020, 3:10pm UTC](https://community.wowza.com/t/consume-stream-directly-from-the-transcoder-hls-url-not-find/55053/3 "2020-04-27T15:10:27Z")

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I checked with the Cloud team and there is no way for us to know why you’re not getting an HLS url without reviewing your config and logs through a support ticket. Tech support does not debug code in the forums. They’ll be happy to help you in a ticket.

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)

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**Author:** ![Jeremie\_PERERA1](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@Jeremie\_PERERA1](https://community.wowza.com/u/Jeremie_PERERA1)\
**Post date:** [April 27, 2020, 3:09pm UTC](https://community.wowza.com/t/consume-stream-directly-from-the-transcoder-hls-url-not-find/55053/4 "2020-04-27T15:09:07Z")

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Hello,I ran the command through google app : Advanced REST Client to be exact.

The step i did :

- Create transcoder through your website

- Create HLS stream target

- Attach stream target to my transcoder

-\> I tested to create live stream also.

And same result when i ran the command to get HLS url to consume on transcoder

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**Author:** ![Jeremie\_PERERA1](https://avatars.discourse-cdn.com/v4/letter/j/ecccb3/32.png) [@Jeremie\_PERERA1](https://community.wowza.com/u/Jeremie_PERERA1)\
**Post date:** [April 27, 2020, 3:14pm UTC](https://community.wowza.com/t/consume-stream-directly-from-the-transcoder-hls-url-not-find/55053/5 "2020-04-27T15:14:18Z")

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Ok thank you.

I will open a ticket with live stream example.

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [April 28, 2020, 3:05pm UTC](https://community.wowza.com/t/consume-stream-directly-from-the-transcoder-hls-url-not-find/55053/6 "2020-04-28T15:05:11Z")

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Thanks @Jeremie PERERA. I’m following the ticket and the internal conversation around that workflow and HLS. Thanks for bringing it to our attention.
