# Connecting Teradek Vidiu

**URL:** https://community.wowza.com/t/connecting-teradek-vidiu/45022
**Category:** Wowza Video (Formerly Streaming Cloud)
**Created:** [September 9, 2015, 11:15am UTC](https://community.wowza.com/t/connecting-teradek-vidiu/45022 "2015-09-09T11:15:10Z")
**Posts on this page:** 6
**Page:** 1

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### Author: ![David\_Alter](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@David\_Alter](https://community.wowza.com/u/David_Alter)
#### Post date: [September 9, 2015, 11:15am UTC](https://community.wowza.com/t/connecting-teradek-vidiu/45022/1 "2015-09-09T11:15:10Z")

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I was told to follow the same procedures to connect a Teradek Vidiu to the Wowza Streaming Cloud using the instructions for the Teradek Cube. After configuring the new stream, I copied and pasted the “Configuration URL” over to the “Connection Code” on the Teradek Vidiu’s platform configuration page under the Wowza Streaming Cloud preset.

After clicking apply, it sits on a spinning circle and eventually gives the error: “Error connecting Wowza Cloud Live Stream”

Is there a problem with the configuration URL feature? Has the Teradek Vidiu been tested on this platform?

Thanks!

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### Author: ![Philipp\_Angele](https://avatars.discourse-cdn.com/v4/letter/p/59ef9b/32.png) [@Philipp\_Angele](https://community.wowza.com/u/Philipp_Angele)
#### Post date: [September 10, 2015, 5:06pm UTC](https://community.wowza.com/t/connecting-teradek-vidiu/45022/2 "2015-09-10T17:06:04Z")

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Hi,

there shouldn’t be a problem with vidiu.

Can you please let me know which Vidiu version you are using and which cloud account?

Thanks Philipp

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### Author: ![Mac\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/mac_hill/32/434_2.png) [@Mac\_Hill](https://community.wowza.com/u/Mac_Hill)
#### Post date: [September 11, 2015, 11:41am UTC](https://community.wowza.com/t/connecting-teradek-vidiu/45022/3 "2015-09-11T11:41:46Z")

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Hi,

In looking in your account, a live stream named “The Run” looks like you connected successfully and had successful participation in viewers. Did you connect to this event with your Vidiu?

Mac

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### Author: ![Mac\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/mac_hill/32/434_2.png) [@Mac\_Hill](https://community.wowza.com/u/Mac_Hill)
#### Post date: [September 14, 2015, 8:46pm UTC](https://community.wowza.com/t/connecting-teradek-vidiu/45022/4 "2015-09-14T20:46:21Z")

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Hi,

I’m glad it worked. That feature rolled out on Friday for the Vidiu. Thanks for the confirmation.

Cheers,

Mac

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### Author: ![David\_Alter](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@David\_Alter](https://community.wowza.com/u/David_Alter)
#### Post date: [September 10, 2015, 3:01pm UTC](https://community.wowza.com/t/connecting-teradek-vidiu/45022/5 "2015-09-10T15:01:08Z")

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Vidiu Firmware: 2.2.2

Cloud Account: W100011965

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<div class="post-metadata">

### Author: ![David\_Alter](https://avatars.discourse-cdn.com/v4/letter/d/b3f665/32.png) [@David\_Alter](https://community.wowza.com/u/David_Alter)
#### Post date: [September 14, 2015, 2:09pm UTC](https://community.wowza.com/t/connecting-teradek-vidiu/45022/6 "2015-09-14T14:09:51Z")

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For the last event I had to type in the server, stream name, username, password, etc on a generic RTMP profile in order to get the Vidiu to work.

There seems to be a new field added to your platform which now includes “Connection Code” Before, only the “Configuration URL” field showed up on the Video Source and Transcoder page.

I tried the newly added “Connection Code” and it looks like it now works!
