# Chapter Marker, JW Player 6 Cloud and Streaming Engine not working **URL:** \ **Category:** Wowza Streaming Engine\ **Tags:** media-players-and-devices\ **Created:** [August 7, 2014, 9:34am UTC](https://community.wowza.com/t/chapter-marker-jw-player-6-cloud-and-streaming-engine-not-working/39599 "2014-08-07T09:34:37Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Ron\_Hawley](https://avatars.discourse-cdn.com/v4/letter/r/f17d59/32.png) [@Ron\_Hawley](https://community.wowza.com/u/Ron_Hawley)\ **Post date:** [August 7, 2014, 9:34am UTC](https://community.wowza.com/t/chapter-marker-jw-player-6-cloud-and-streaming-engine-not-working/39599/1 "2014-08-07T09:34:37Z")
Hi all, I pay for the Premium JW Player to support Cupertino streaming. I’ve got a long video that I wanted to add chapter markers to. I’ve got the chapter markers to appears but the time codes in the VTT aren’t matching up correctly in the video stream. My VTT file (UTF-8) looks like the below. It’s saved as chapters.vtt and is in the same directory as the HTM file that hosts the player embed code. ```auto WEBVTT Chapter 1 00:00:00.000 --> 00:31:27.190 Opening & Overview Chapter 2 00:31:27.190 --> 00:40:07.230 Memory & Aging Project Satellite Chapter 3 00:40:07.230 --> 00:56:07.190 DUO Program Chapter 4 00:56:07.190 --> 01:05:57.160 Sleep and Alzheimer Disease Chapter 5 01:05:57.160 --> 01:15:25.160 Advances in Imaging Chapter 6 01:15:25.160 --> 01:36:01.160 Clinical Trials Chapter 7 01:36:01.160 --> 01:42:47.230 Disclosure Study Chapter 8 01:42:47.230 --> 02:15:47.040 Q&A Session ``` The video is located here: [http://knightadrc.wustl.edu/Education/Videos/2014ParticipantsMeeting.htm](http://knightadrc.wustl.edu/Education/Videos/2014ParticipantsMeeting.htm) Any suggestions? ---
**Author:** ![Ron\_Hawley](https://avatars.discourse-cdn.com/v4/letter/r/f17d59/32.png) [@Ron\_Hawley](https://community.wowza.com/u/Ron_Hawley)\ **Post date:** [August 7, 2014, 1:20pm UTC](https://community.wowza.com/t/chapter-marker-jw-player-6-cloud-and-streaming-engine-not-working/39599/2 "2014-08-07T13:20:40Z")
Problem resolved. I had a typo in my VTT jacking my numbers up. I blame lack of sleep 🙂 ---
**Author:** ![Tim\_Dougherty](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/tim_dougherty/32/596_2.png) [@Tim\_Dougherty](https://community.wowza.com/u/Tim_Dougherty)\ **Post date:** [August 7, 2014, 11:21am UTC](https://community.wowza.com/t/chapter-marker-jw-player-6-cloud-and-streaming-engine-not-working/39599/3 "2014-08-07T11:21:49Z")
Thanks for the update. -Tim ---
**Author:** ![Matt\_Young](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/matt_young/32/389_2.png) [@Matt\_Young](https://community.wowza.com/u/Matt_Young)\ **Post date:** [August 11, 2014, 3:36am UTC](https://community.wowza.com/t/chapter-marker-jw-player-6-cloud-and-streaming-engine-not-working/39599/4 "2014-08-11T03:36:18Z")
Please refer to ticket #99641 for further review of this issue. ---
**Author:** ![huy\_mai](https://avatars.discourse-cdn.com/v4/letter/h/aeb1de/32.png) [@huy\_mai](https://community.wowza.com/u/huy_mai)\ **Post date:** [August 10, 2014, 10:33am UTC](https://community.wowza.com/t/chapter-marker-jw-player-6-cloud-and-streaming-engine-not-working/39599/5 "2014-08-10T10:33:25Z")
Hi sir i have the problem with chapter i sill not solve it correctly , however i check your plublication on IE and Chrome is look good but it do not work on android or IOS, i just want to let your know may be you already know Regards ---
**Author:** ![huy\_mai](https://avatars.discourse-cdn.com/v4/letter/h/aeb1de/32.png) [@huy\_mai](https://community.wowza.com/u/huy_mai)\ **Post date:** [August 10, 2014, 6:28pm UTC](https://community.wowza.com/t/chapter-marker-jw-player-6-cloud-and-streaming-engine-not-working/39599/6 "2014-08-10T18:28:04Z")
Hi Tim i have problem with Webvtt (chapters marker) i save r400.vtt file and video r400.mp4 on content wowza folder and the stream name look like [http://hmai.dyndns.org:1940/vod/r400.vtt](http://hmai.dyndns.org:1940/vod/r400.vtt) and a stream file as rtmp://hmai.dyndns.org:1940/vod/mp4:r400.mp4 below is the link [http://hmai.dyndns.org/r400](http://hmai.dyndns.org/r400) but the chapter dont marked on control please let me know what is missing thx ---
**Author:** ![Muhammad\_Ahmad2](https://avatars.discourse-cdn.com/v4/letter/m/3ec8ea/32.png) [@Muhammad\_Ahmad2](https://community.wowza.com/u/Muhammad_Ahmad2)\ **Post date:** [November 11, 2021, 10:02am UTC](https://community.wowza.com/t/chapter-marker-jw-player-6-cloud-and-streaming-engine-not-working/39599/7 "2021-11-11T10:02:19Z")
Can I add chapter listing before the play button or not? ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [November 11, 2021, 10:03pm UTC](https://community.wowza.com/t/chapter-marker-jw-player-6-cloud-and-streaming-engine-not-working/39599/8 "2021-11-11T22:03:56Z")
Welcome @Muhammad_Ahmad2, I’m not sure, you might have to scan the JW player docs for this. Saw this though if it’s helpful: Go to #3 add chapters in JW Player [https://videopro.cactusthemes.com/doc/docs/faq/use-jw-player-settings/](https://videopro.cactusthemes.com/doc/docs/faq/use-jw-player-settings/)