# Can't unmute audio using WebRTC with Chrome

**URL:** <https://community.wowza.com/t/cant-unmute-audio-using-webrtc-with-chrome/52401>\
**Category:** Wowza Streaming Engine\
**Tags:** webrtc\
**Created:** [November 30, 2018, 3:42am UTC](https://community.wowza.com/t/cant-unmute-audio-using-webrtc-with-chrome/52401 "2018-11-30T03:42:47Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mark\_Masselli](https://avatars.discourse-cdn.com/v4/letter/m/919ad9/32.png) [@Mark\_Masselli](https://community.wowza.com/u/Mark_Masselli)\
**Post date:** [November 30, 2018, 3:42am UTC](https://community.wowza.com/t/cant-unmute-audio-using-webrtc-with-chrome/52401/1 "2018-11-30T03:42:47Z")

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I have tried Wirecast and Gocoder to send a stream using WebRTC, I am using the demo play.html to view the video in Chrome… The video is playing great, about 1/2 second delay but the icon to unmute the audio is greyed out. Any suggestions?

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [November 30, 2018, 9:10pm UTC](https://community.wowza.com/t/cant-unmute-audio-using-webrtc-with-chrome/52401/2 "2018-11-30T21:10:31Z")

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Checking for you…waiting for an answer @Mark Masselli

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**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\
**Post date:** [December 4, 2018, 1:31am UTC](https://community.wowza.com/t/cant-unmute-audio-using-webrtc-with-chrome/52401/3 "2018-12-04T01:31:09Z")

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Were you able to resolve this greyed out icon? You must have the most recent version of Engine- do you have 4.7.7? This is the version where WebRTC is out of preview and has more functionality.

If you are still having an issue, will you kindly submit a support ticket?

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)
