# Can't the certificate obtained from the trial account function weBRTC?

**URL:** https://community.wowza.com/t/cant-the-certificate-obtained-from-the-trial-account-function-webrtc/55520
**Category:** Wowza Streaming Engine
**Tags:** webrtc
**Created:** [July 7, 2020, 8:10pm UTC](https://community.wowza.com/t/cant-the-certificate-obtained-from-the-trial-account-function-webrtc/55520 "2020-07-07T20:10:49Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![jun110](https://avatars.discourse-cdn.com/v4/letter/j/e8c25b/32.png) [@jun110](https://community.wowza.com/u/jun110)
#### Post date: [July 7, 2020, 8:10pm UTC](https://community.wowza.com/t/cant-the-certificate-obtained-from-the-trial-account-function-webrtc/55520/1 "2020-07-07T20:10:49Z")

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I registered a trial account and downloaded the certificate. I configured the certificate according to the official website, but the connection of weBRTC reminder failed.

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### Author: ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)
#### Post date: [July 7, 2020, 8:10pm UTC](https://community.wowza.com/t/cant-the-certificate-obtained-from-the-trial-account-function-webrtc/55520/2 "2020-07-07T20:10:35Z")

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Hello @jun110 贾爱 you should not post your private streamlock certificate in the public forums. You have shared your string of characters and numbers that was designed to keep your stream safe, so please know I did remove your images to protect your privacy. The answer to your question though is YES you can use StreamLock with the Developer Engine Trial. but NOT the 30 day Basic Engine Trial.

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### Author: ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)
#### Post date: [July 7, 2020, 8:10pm UTC](https://community.wowza.com/t/cant-the-certificate-obtained-from-the-trial-account-function-webrtc/55520/3 "2020-07-07T20:10:35Z")

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Hello @jun110 贾爱 you should not post your private streamlock certificate in the public forums. You have shared your string of characters and numbers that was designed to keep your stream safe, so please know I did remove your images to protect your privacy. The answer to your question though is YES you can use StreamLock with the Developer Engine Trial. but NOT the 30 day Basic Engine Trial.

Here is the link to the free 180 day trial for a Developer License:

[https://www.wowza.com/media-server/developers/license](https://www.wowza.com/media-server/developers/license)

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### Author: ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)
#### Post date: [July 7, 2020, 8:17pm UTC](https://community.wowza.com/t/cant-the-certificate-obtained-from-the-trial-account-function-webrtc/55520/4 "2020-07-07T20:17:00Z")

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Also, here is a video tutorial I created on how to configure the StreamLock certificate and ports with Engine for the first time if that is helpful to you:

[https://www.wowza.com/blog/ssl-tls-certificates-how-do-they-work](https://www.wowza.com/blog/ssl-tls-certificates-how-do-they-work)

If if still throws an error, send us a support ticket and we have the testing tools to quickly identify the issue.

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)