# Can't open Stream  on Apple Iphone

**URL:** <https://community.wowza.com/t/cant-open-stream-on-apple-iphone/35763>\
**Category:** Wowza Streaming Engine\
**Created:** [November 30, 2010, 4:37pm UTC](https://community.wowza.com/t/cant-open-stream-on-apple-iphone/35763 "2010-11-30T16:37:35Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Abdul\_Naumaan](https://avatars.discourse-cdn.com/v4/letter/a/e8c25b/32.png) [@Abdul\_Naumaan](https://community.wowza.com/u/Abdul_Naumaan)\
**Post date:** [November 30, 2010, 4:37pm UTC](https://community.wowza.com/t/cant-open-stream-on-apple-iphone/35763/1 "2010-11-30T16:37:35Z")

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Hi,

I am streaming my video through LeadTools to wowza server, Its only video no audio. I can watch my video on web but when I try to open same stream on iphone, it get stuck on player. I am also getting following messages on Wowza media server 2 :

WARN server comment - MediaStreamMap.getLiveStreamPacketizer: Can’t find LiveStreamPacketizerItem : sanjosestreamingpacketizer:mpegts.stream

I am using wowza article ( How to publish and play a live stream (MPEG-TS based encoder) .

Thanks

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**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\
**Post date:** [December 1, 2010, 12:58am UTC](https://community.wowza.com/t/cant-open-stream-on-apple-iphone/35763/2 "2010-12-01T00:58:08Z")

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Did you start the stream with StreamManager, which is necessary in this case before playback on iOS:

[https://www.wowza.com/docs/how-to-use-stream-manager-in-wowza-media-server-3](https://www.wowza.com/docs/how-to-use-stream-manager-in-wowza-media-server-3)

Or check the enocding. It should be h.264 Baseline 3. If there is a problem with encoding, you will see a warning like this in the access and error log:

```auto
WARN server comment - LiveStreamPacketizerCupertino.handlePacket: Video encoding settings are beyond iPhone/iPod touch recommendations (Baseline/3.0) [vod/_definst_/sample.mp4]: {H264CodecConfigInfo: profile: "Baseline", level: 3.1, frameSize: 480x360, aspect: 1/1, crop: l:0 r:0 t:0 b:4}

```

Richard

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<div class="post-metadata">

**Author:** ![Richard\_Lanham](https://avatars.discourse-cdn.com/v4/letter/r/c68b51/32.png) [@Richard\_Lanham](https://community.wowza.com/u/Richard_Lanham)\
**Post date:** [December 1, 2010, 9:07pm UTC](https://community.wowza.com/t/cant-open-stream-on-apple-iphone/35763/3 "2010-12-01T21:07:49Z")

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I think you may need to increase the key frame frequency of the source stream. Is it very low?

Richard

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<div class="post-metadata">

**Author:** ![Abdul\_Naumaan](https://avatars.discourse-cdn.com/v4/letter/a/e8c25b/32.png) [@Abdul\_Naumaan](https://community.wowza.com/u/Abdul_Naumaan)\
**Post date:** [December 1, 2010, 1:28pm UTC](https://community.wowza.com/t/cant-open-stream-on-apple-iphone/35763/4 "2010-12-01T13:28:47Z")

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Hi,

I started the stream with StreamManager. Now I did some progress and getting video on IPone, but video stops after few seconds, I checked the log when Iphone stoped the video and found ( INFO server comment - LiveStreamPacketizerCupertino.endChunKTS[live/_definst_/mpegts.stream]: Add chunk: id:4 a/v/k:0/0/0 duration:9600 ) whenever Iphone stop movie I found above message in the log. I think when wowza server creates a new ts file iphone cannot continue its video playback.

Thanks.

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<div class="post-metadata">

**Author:** ![Smith\_Taylor](https://avatars.discourse-cdn.com/v4/letter/s/f14d63/32.png) [@Smith\_Taylor](https://community.wowza.com/u/Smith_Taylor)\
**Post date:** [October 18, 2018, 5:43am UTC](https://community.wowza.com/t/cant-open-stream-on-apple-iphone/35763/5 "2018-10-18T05:43:41Z")

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You can Open the app that you want to use with AirPlay, Tap. In some apps, like Photos, tap, then tap AirPlay. Choose your Apple TV. If you don’t see your Apple TV, make sure that your iOS device is connected to the same Wi-Fi network as your Apple TV. Need help? You can contact [iPhone Support Number](https://www.applemacsupportnumbers.com/iphone-technical-support/) regarding all the issue.

[https://www.applemacsupportnumbers.com/iphone-technical-support/](https://www.applemacsupportnumbers.com/iphone-technical-support/)