# Can't login to Cloud Streaming

**URL:** <https://community.wowza.com/t/cant-login-to-cloud-streaming/49366>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Created:** [August 7, 2017, 2:38am UTC](https://community.wowza.com/t/cant-login-to-cloud-streaming/49366 "2017-08-07T02:38:55Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Caitlin\_Dwyer](https://avatars.discourse-cdn.com/v4/letter/c/c2a13f/32.png) [@Caitlin\_Dwyer](https://community.wowza.com/u/Caitlin_Dwyer)\
**Post date:** [August 7, 2017, 2:38am UTC](https://community.wowza.com/t/cant-login-to-cloud-streaming/49366/1 "2017-08-07T02:38:55Z")

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I have signed up for the “free trial”. After one day I got a better encoder and wireless router but when i went to login in again it will not let me. Username & Password is able to login to the portal but not to the Cloud Stream Service UI. What is the issue?! I want to test one day and then buy. Not very good in building confidence in a service

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**Author:** ![Alex\_C](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@Alex\_C](https://community.wowza.com/u/Alex_C)\
**Post date:** [August 12, 2017, 7:28am UTC](https://community.wowza.com/t/cant-login-to-cloud-streaming/49366/2 "2017-08-12T07:28:48Z")

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Hello @Caitlin Dwyer,

Are you still having login issues with Wowza Cloud?

We did have an issue that was resolved with Cloud login. You can check the status of Wowa Cloud [here](https://status.wowza.com/).

Regards,

Alex C.