# Cannot connect to Wowza via Filezilla - ripping hair out!!!

**URL:** <https://community.wowza.com/t/cannot-connect-to-wowza-via-filezilla-ripping-hair-out/40100>\
**Category:** Wowza Streaming Engine\
**Created:** [February 11, 2014, 8:14am UTC](https://community.wowza.com/t/cannot-connect-to-wowza-via-filezilla-ripping-hair-out/40100 "2014-02-11T08:14:44Z")\
**Posts on this page:** 1\
**Showing post:** 6

<div class="post-metadata">

**Author:** ![Johan\_Niemi](https://avatars.discourse-cdn.com/v4/letter/j/a183cd/32.png) [@Johan\_Niemi](https://community.wowza.com/u/Johan_Niemi)\
**Post date:** [February 14, 2014, 12:05am UTC](https://community.wowza.com/t/cannot-connect-to-wowza-via-filezilla-ripping-hair-out/40100/6 "2014-02-14T00:05:58Z")

</div>

I’m glad I could help you butchx5.

When it comes to EC2 and Linux in general there are many subjects it would be great to cover in the Wowza User’s Guide. But it is important to remember that the scope of the User’s Guide is - and should be, quite narrow.

With that said I agree that some more essential how to’s could be included in the [WowzaMediaServerForEC2\_UsersGuide](https://www.wowza.com/resources/WowzaMediaServerForEC2_UsersGuide.pdf) and in the [WOWZA FOR AMAZON EC2 articles](https://www.wowza.com/docs/amazon).

I think [serverfault.com](http://serverfault.com) would be a great place to ask generic Linux questions. Technical support from the Amazon Web Service support team is great, but it will cost you at least $49.00 / month.

**Various posts and commands you might find useful at some point**

[http://blog.ianbeyer.com/2013/02/10/wowza-ec2-qa-session/](http://blog.ianbeyer.com/2013/02/10/wowza-ec2-qa-session/)

[http://blog.ianbeyer.com/2013/07/05/hls-distribution-with-amazon-cloudfront/](http://blog.ianbeyer.com/2013/07/05/hls-distribution-with-amazon-cloudfront/)

[http://blog.ianbeyer.com/2013/02/26/wowza-ec2-capacity-update/](http://blog.ianbeyer.com/2013/02/26/wowza-ec2-capacity-update/)

[http://sharadchhetri.com/2013/03/08/how-to-mount-s3-bucket-in-linux-ec2-instance/](http://sharadchhetri.com/2013/03/08/how-to-mount-s3-bucket-in-linux-ec2-instance/)

[http://devnumbertwo.com/mounting-an-amazon-s3-bucket-into-a-linux-ec2-instance/](http://devnumbertwo.com/mounting-an-amazon-s3-bucket-into-a-linux-ec2-instance/)

> [@Maxing out a c3.8xlarge instance: 500, 1000 or 2000 simultaneous viewers?](http://community.wowza.com/t/-/39466):
>
> Can you help me estimate how many connected users Amazons most powerful instance can handle? Use case: One encoder in Copenhagen streams to the c3.8xlarge instance (32 vCPU, 60 GB RAM and 10 Gigabit\*4) in Ireland with 5000 Kbit/s. The 5000 Mbps stream is transcoded on the instance to three bitrates, 500 Kbps, 1000 Kbps and 2000 Kbps. 500 simultaneous viewers 500 simultaneous viewers residing in Denmark, consume the stream in the three bitrates. One third at 500 Kbps, one third at 1000 Kbps an…

[http://serverfault.com/questions/570879/1-73-gbps-at-best-on-an-amazon-ec2-10-gigabit-instance](http://serverfault.com/questions/570879/1-73-gbps-at-best-on-an-amazon-ec2-10-gigabit-instance)

[http://alestic.com/2009/06/ec2-user-data-scripts](http://alestic.com/2009/06/ec2-user-data-scripts)

Set time zone at start-up (so the time in the Wowza logs is not completely off)

```auto
nano /etc/sysconfig/clock

```

Then write:

```auto
ZONE='Europe/Copenhagen'

```

Substitute Europe/Copenhagen with your own zone.

Output logs realtime (the name of the logs has changed in Wowza ver. 4)

```auto
tail -f /usr/local/WowzaMediaServer/logs/wowzamediaserver_access.log
tail -f /usr/local/WowzaMediaServer/logs/wowzamediaserver_error.log

```

Run wowza service on startup (the name of the service has changed in Wowza ver. 4)

```auto
chkconfig WowzaMediaServer on

```

Wowza service commands (the name of the service has changed in Wowza ver. 4)

```auto
service WowzaMediaServer status
service WowzaMediaServer stop
service WowzaMediaServer start
service WowzaMediaServer restart

```

Check disk usage

```auto
df -h

```

Delete folder

```auto
rm -r -f /folderpath

```

How to reboot Linux (not the same as restarting instance)

reboot

Wowza interfaces

[http://serveripaddress:8086/streammanager](http://serveripaddress:8086/streammanager)

[http://serveripaddress:8086/livestreamrecord/index.html](http://serveripaddress:8086/livestreamrecord/index.html)

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