# Cancel cloud monthly subscription

**URL:** <https://community.wowza.com/t/cancel-cloud-monthly-subscription/55673>\
**Category:** Wowza Video (Formerly Streaming Cloud)\
**Created:** [August 4, 2020, 11:36am UTC](https://community.wowza.com/t/cancel-cloud-monthly-subscription/55673 "2020-08-04T11:36:38Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![david\_J](https://avatars.discourse-cdn.com/v4/letter/d/bc8723/32.png) [@david\_J](https://community.wowza.com/u/david_J)\
**Post date:** [August 4, 2020, 11:36am UTC](https://community.wowza.com/t/cancel-cloud-monthly-subscription/55673/1 "2020-08-04T11:36:38Z")

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Hello ,  
wanted to cancel the monthly subscription.

Account Email: [domino\_zarate@yahoo.com.ar](mailto:domino_zarate@yahoo.com.ar)

send a message with this request to the email [billing@wowza.com](mailto:billing@wowza.com) the day 07/06/2020 and this month charges were applied to my card.

Thank you

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**Author:** ![Amara\_Graham](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/amara_graham/32/381_2.png) [@Amara\_Graham](https://community.wowza.com/u/Amara_Graham)\
**Post date:** [August 4, 2020, 2:07pm UTC](https://community.wowza.com/t/cancel-cloud-monthly-subscription/55673/2 "2020-08-04T14:07:01Z")

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Hi David, please send an email to [customerservice@wowza.com](mailto:customerservice@wowza.com) for account requests. We do not handle those in the the forums. Someone will follow up with you there.