# Can not open connection to Streaming Engine

**URL:** <https://community.wowza.com/t/can-not-open-connection-to-streaming-engine/35139>\
**Category:** Wowza Streaming Engine\
**Created:** [April 5, 2016, 7:04pm UTC](https://community.wowza.com/t/can-not-open-connection-to-streaming-engine/35139 "2016-04-05T19:04:18Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Yael\_Nave](https://avatars.discourse-cdn.com/v4/letter/y/77aa72/32.png) [@Yael\_Nave](https://community.wowza.com/u/Yael_Nave)\
**Post date:** [April 5, 2016, 7:04pm UTC](https://community.wowza.com/t/can-not-open-connection-to-streaming-engine/35139/1 "2016-04-05T19:04:18Z")

</div>

Hi, I hope you can assist…

- Streaming Engine is running and listening on port 1935,

- I can see the version information locally with localhost:1935

- When trying to reach it from other devices I can see the SYN requests coming in with Wireshark, but they are all ignored.

This is all inside the wireless network. Thanks!

---

<div class="post-metadata">

**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [April 6, 2016, 6:25am UTC](https://community.wowza.com/t/can-not-open-connection-to-streaming-engine/35139/2 "2016-04-06T06:25:11Z")

</div>

Hello there and welcome to the Wowza support forum.

Are you trying to playback a stream or connect to the Wowza Streaming Engine Manager? Or are you trying to connect to [wowza-ip]:1935?

If everything is set up correctly then [wowza-ip]:1935 will show the version number.

You can test playback by entering [wowza-ip]:1935/vod/sample.mp4(this playback url format depends on the player)

If you are trying to connect to the Engine Manager you will need to make sure you have started the Manager(this is a separate procedure) and navigate to [wowza-ip]:8088/enginemanager

Regards,

Salvadore

---

<div class="post-metadata">

**Author:** ![Yael\_Nave](https://avatars.discourse-cdn.com/v4/letter/y/77aa72/32.png) [@Yael\_Nave](https://community.wowza.com/u/Yael_Nave)\
**Post date:** [April 6, 2016, 2:53pm UTC](https://community.wowza.com/t/can-not-open-connection-to-streaming-engine/35139/3 "2016-04-06T14:53:51Z")

</div>

Thank you Salvadore, everything works locally, on the server machine using localhost or internal ip.

It fails when I try from remote machine inside the wireless network using internal ip, or from outside using external ip (port forwarding configured).

Regards, Yael

---

<div class="post-metadata">

**Author:** ![Yael\_Nave](https://avatars.discourse-cdn.com/v4/letter/y/77aa72/32.png) [@Yael\_Nave](https://community.wowza.com/u/Yael_Nave)\
**Post date:** [April 10, 2016, 8:10am UTC](https://community.wowza.com/t/can-not-open-connection-to-streaming-engine/35139/4 "2016-04-10T08:10:59Z")

</div>

Hello Paul,

Problem is solved. In addition to firewall settings I had to join the server to a work/home group to allow the stream.

Regards,

Yael.

---

<div class="post-metadata">

**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [April 11, 2016, 6:41am UTC](https://community.wowza.com/t/can-not-open-connection-to-streaming-engine/35139/5 "2016-04-11T06:41:25Z")

</div>

Thank you for the update and glad to hear you sorted this out.

Best,

Salvadore

---

<div class="post-metadata">

**Author:** ![Paul\_Shields](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/paul_shields/32/390_2.png) [@Paul\_Shields](https://community.wowza.com/u/Paul_Shields)\
**Post date:** [April 7, 2016, 6:41pm UTC](https://community.wowza.com/t/can-not-open-connection-to-streaming-engine/35139/6 "2016-04-07T18:41:10Z")

</div>

Yael,

Can you confirm that there are no firewalls enabled, or if they are that you have allowed access (port 1935 TCP/UDP)?

If everything looks good at the network level then there may be a configuration problem. Please [open a support ticket](https://www.wowza.com/support/open-ticket) and we can take a closer look at your environment. Please reference this thread when doing so.

Paul
