# Black Screen on Chrome with RTSP source stream **URL:** \ **Category:** Wowza Streaming Engine\ **Created:** [August 11, 2014, 11:28pm UTC](https://community.wowza.com/t/black-screen-on-chrome-with-rtsp-source-stream/43619 "2014-08-11T23:28:28Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Arnaud\_T](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@Arnaud\_T](https://community.wowza.com/u/Arnaud_T)\ **Post date:** [August 11, 2014, 11:28pm UTC](https://community.wowza.com/t/black-screen-on-chrome-with-rtsp-source-stream/43619/1 "2014-08-11T23:28:28Z")
Hi, I encode rtsp stream from IP Camera to rtmp using wowza media server. When I connect to the RTMP stream with a flash player on Firefox, everything works ; for against, with Chrome, the connection to the stream is ok, but I have a black screen. The problem seems to recent, do you have an idea please ? Source : AXIS Q6034-E Network Camera Video Stream Setting - Video encoding : H264 - H264 GOV Settings, length : 10 - Variable Bit rate - Target Bitrate : 650 kbit/s Chrome version : 36.0.1985.125 Flash version (chrome) : 14,0,0,145 Firefox version : 31 Flash version (firefox) : 14,0,0,145 Arnaud ---
**Author:** ![Jason\_Hilton](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hilton/32/437_2.png) [@Jason\_Hilton](https://community.wowza.com/u/Jason_Hilton)\ **Post date:** [August 12, 2014, 8:04am UTC](https://community.wowza.com/t/black-screen-on-chrome-with-rtsp-source-stream/43619/2 "2014-08-12T08:04:12Z")
Hi, We do have some per stream options that can be added via the .stream file you’re using to pull the stream in to Wowza which may help. [How to specify per-stream settings in .stream files](https://www.wowza.com/docs/how-to-specify-per-stream-settings-in-stream-files) Without a link to the stream on your server or a link to the source it will be difficult to troubleshoot. You may want to open a ticket to keep your camera and/or Wowza IP private. To open a ticket please send an email to support@wowza.com Include a description of the problem, a link to this thread for reference and a zip file containing the following directories: [Wowza-Install]/conf/ [Wowza-Install]/logs/ [Wowza-Install]/transcoder/ [Wowza-Install]/manager/logs/ Please do make sure you provide logs which show Wowza server starting. If you are not sure how to get this information please see the following tutorial. [How to create a compressed zip file in Windows, OS X, and Linux](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux) Regards, Jason ---
**Author:** ![Jason\_Hilton](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_hilton/32/437_2.png) [@Jason\_Hilton](https://community.wowza.com/u/Jason_Hilton)\ **Post date:** [August 12, 2014, 2:21pm UTC](https://community.wowza.com/t/black-screen-on-chrome-with-rtsp-source-stream/43619/3 "2014-08-12T14:21:52Z")
Hi, I tried to play this stream with VLC player using RTMP, RTSP and HTTP (Apple HLS) protocols but was unsuccessful with all attempts. I also tried with the Test Players in Wowza Streaming Engine manager and was not able to play with Adobe HDS, Microsoft SS or MPEG-DASH (also using Google Chrome web browser). Please open a ticket so we can see what’s being printed in the log files and when configuration settings you currently have. Regards, Jason ---
**Author:** ![Arnaud\_T](https://avatars.discourse-cdn.com/v4/letter/a/898d66/32.png) [@Arnaud\_T](https://community.wowza.com/u/Arnaud_T)\ **Post date:** [August 12, 2014, 1:01am UTC](https://community.wowza.com/t/black-screen-on-chrome-with-rtsp-source-stream/43619/4 "2014-08-12T01:01:42Z")
Hi, Ok you can found a test page here : [http://floppy.ch/test.html](http://floppy.ch/test.html) With the params : connect : rtmp://rtmp.infomaniak.ch/livecast stream : legardecote Regards, Arnaud