# Because I can not play my streaming on Facebook **URL:** \ **Category:** Wowza ClearCaster Pro\ **Created:** [April 23, 2019, 3:47pm UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234 "2019-04-23T15:47:48Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Jose\_Vega](https://avatars.discourse-cdn.com/v4/letter/j/e99b99/32.png) [@Jose\_Vega](https://community.wowza.com/u/Jose_Vega)\ **Post date:** [April 23, 2019, 3:47pm UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234/1 "2019-04-23T15:47:48Z")
When I want to see the live on Facebook of my streaming, it tells me that an error occurred and that the video can not be seen. ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [April 23, 2019, 6:07pm UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234/2 "2019-04-23T18:07:00Z")
What is the error message please @Jose Vega? ---
**Author:** ![Newton\_Nakamura](https://avatars.discourse-cdn.com/v4/letter/n/ad7895/32.png) [@Newton\_Nakamura](https://community.wowza.com/u/Newton_Nakamura)\ **Post date:** [April 23, 2019, 6:28pm UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234/3 "2019-04-23T18:28:03Z")
I’m also going through the same situation. Was it something related to ClearCaster? RTMPS? I say this because I tested it with Wirecast and I can see it normally. ---
**Author:** ![Rose\_Power-Wowza\_Com](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/rose_power-wowza_com/32/431_2.png) [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Post date:** [April 23, 2019, 7:26pm UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234/4 "2019-04-23T19:26:03Z")
I’m not sure, it’s possible. It’s just saying an error occurred and the video can’t be seen? Thanks. In the meantime, let me have tech support take a look. ---
**Author:** ![Abby\_Munguia](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@Abby\_Munguia](https://community.wowza.com/u/Abby_Munguia)\ **Post date:** [April 23, 2019, 7:38pm UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234/5 "2019-04-23T19:38:12Z")
Hello, Thank you for contacting Wowza Support. In order to further assist you, can you please submit a support ticket here: [https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket) Regards, Abby Technical Support Representative – Wowza ClearCaster ---
**Author:** ![Newton\_Nakamura](https://avatars.discourse-cdn.com/v4/letter/n/ad7895/32.png) [@Newton\_Nakamura](https://community.wowza.com/u/Newton_Nakamura)\ **Post date:** [April 23, 2019, 7:42pm UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234/6 "2019-04-23T19:42:36Z")
Yes the video is buffering and gives an error message. ---
**Author:** ![Xavier\_Vasconcelos](https://avatars.discourse-cdn.com/v4/letter/x/dc4da7/32.png) [@Xavier\_Vasconcelos](https://community.wowza.com/u/Xavier_Vasconcelos)\ **Post date:** [April 24, 2019, 9:43am UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234/7 "2019-04-24T09:43:16Z")
Same here. I had many problems with people trying to playback our livestream from Clearcaster… ---
**Author:** ![Abby\_Munguia](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@Abby\_Munguia](https://community.wowza.com/u/Abby_Munguia)\ **Post date:** [April 25, 2019, 10:12pm UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234/8 "2019-04-25T22:12:13Z")
Facebook has advised that they have identified and resolved the issue. Testing has confirmed that all is working as expected. Thank you for your patience. ---
**Author:** ![John\_William](https://avatars.discourse-cdn.com/v4/letter/j/da6949/32.png) [@John\_William](https://community.wowza.com/u/John_William)\ **Post date:** [June 20, 2019, 8:25am UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234/9 "2019-06-20T08:25:34Z")
Yes, I am also in this same situation.