# Azure Windows PAID Licence not working

**URL:** <https://community.wowza.com/t/azure-windows-paid-licence-not-working/55381>\
**Category:** Wowza Streaming Engine\
**Created:** [June 12, 2020, 12:16pm UTC](https://community.wowza.com/t/azure-windows-paid-licence-not-working/55381 "2020-06-12T12:16:18Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Fahri\_Cetin3](https://avatars.discourse-cdn.com/v4/letter/f/5f8ce5/32.png) [@Fahri\_Cetin3](https://community.wowza.com/u/Fahri_Cetin3)\
**Post date:** [June 12, 2020, 12:16pm UTC](https://community.wowza.com/t/azure-windows-paid-licence-not-working/55381/1 "2020-06-12T12:16:18Z")

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Hi, I set up Wowza Streaming Engine (Windows PAID). I changed the login user and password. I restarted wowza services. When I login the home page I see wowza not licenced. My wowza setup image that Windows PAID as you see below. What is the problem? I cerated Windows PAID Wowza virtual machines twice with release 4.7 and those are succesfull before. Please check your wowza setup image.

provisioningState": “Creating”,

“storageProfile”: {

“dataDisks”: [],

“imageReference”: {

“exactVersion”: “4.8.0”,

“offer”: “wowzastreamingengine”,

“publisher”: “wowza”,

“sku”: “windows-paid”,

“version”: “4.8.0”

Regards.

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<div class="post-metadata">

**Author:** ![Mac\_Hill](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/mac_hill/32/434_2.png) [@Mac\_Hill](https://community.wowza.com/u/Mac_Hill)\
**Post date:** [July 16, 2020, 5:14pm UTC](https://community.wowza.com/t/azure-windows-paid-licence-not-working/55381/2 "2020-07-16T17:14:07Z")

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Hello Fahri,

I created a case for the [Customer Experience](mailto:customerservice@wowza.com) team to work with you on correcting this issue.

Regards,

Mac