# AWS and Wowza logs

**URL:** <https://community.wowza.com/t/aws-and-wowza-logs/42779>\
**Category:** Wowza Streaming Engine\
**Created:** [April 16, 2014, 9:55am UTC](https://community.wowza.com/t/aws-and-wowza-logs/42779 "2014-04-16T09:55:46Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Malcolm\_Braniff1](https://avatars.discourse-cdn.com/v4/letter/m/d9b06d/32.png) [@Malcolm\_Braniff1](https://community.wowza.com/u/Malcolm_Braniff1)\
**Post date:** [April 16, 2014, 9:55am UTC](https://community.wowza.com/t/aws-and-wowza-logs/42779/1 "2014-04-16T09:55:46Z")

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I need some help. I am trying to get the logs from my wowza, which is running on amazons aws, for support to trouble shoot a problem playing MPEG-Dash files. Can any provide me with instructions on how to do this from a Windows machine. I am new to AWS and wowza and would appreciate any help!

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**Author:** ![Matt\_Young](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/matt_young/32/389_2.png) [@Matt\_Young](https://community.wowza.com/u/Matt_Young)\
**Post date:** [April 22, 2014, 4:32am UTC](https://community.wowza.com/t/aws-and-wowza-logs/42779/2 "2014-04-22T04:32:50Z")

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To obtain your log files, you can utilize FTP and/or SSH (via putty). You can check out our [user guide](https://www.wowza.com/resources/WowzaMediaServerForEC2_UsersGuide.pdf) and look at pages 15-17 for more info on this process.