# Audio transcoding stops

**URL:** <https://community.wowza.com/t/audio-transcoding-stops/38006>\
**Category:** Wowza Streaming Engine\
**Created:** [November 17, 2015, 8:15am UTC](https://community.wowza.com/t/audio-transcoding-stops/38006 "2015-11-17T08:15:49Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Serkan\_Kaya](https://avatars.discourse-cdn.com/v4/letter/s/839c29/32.png) [@Serkan\_Kaya](https://community.wowza.com/u/Serkan_Kaya)\
**Post date:** [November 17, 2015, 8:15am UTC](https://community.wowza.com/t/audio-transcoding-stops/38006/1 "2015-11-17T08:15:49Z")

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Hi,

I’m using wowza transcoder for encoding mpeg audio to aac. I have several streams and sometimes some of them stops being transcoded, when i look details i see that bytes out value is 0 (no problen in the input value). How can i inspect the situation to find the cause?

Thanks

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**Author:** ![sal\_jefferson](https://avatars.discourse-cdn.com/v4/letter/s/6de8d8/32.png) [@sal\_jefferson](https://community.wowza.com/u/sal_jefferson)\
**Post date:** [November 17, 2015, 1:46pm UTC](https://community.wowza.com/t/audio-transcoding-stops/38006/2 "2015-11-17T13:46:11Z")

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Can you replicate this in an isolated test with one stream? Delete the current access log, then start Wowza, start a stream and the Transcoder, then test playback while you wait for this to happen. Then, when it does, zip up the /conf folder and the current access log and send to support@wowza.com. Include a link to this thread for reference.

Regards,

Salvadore