# Audio only transcoding error - after a while, different pitch

**URL:** https://community.wowza.com/t/audio-only-transcoding-error-after-a-while-different-pitch/96352
**Category:** Wowza Streaming Engine
**Created:** [August 1, 2023, 9:46am UTC](https://community.wowza.com/t/audio-only-transcoding-error-after-a-while-different-pitch/96352 "2023-08-01T09:46:55Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Gabriel\_Coroiu](https://avatars.discourse-cdn.com/v4/letter/g/e495f1/32.png) [@Gabriel\_Coroiu](https://community.wowza.com/u/Gabriel_Coroiu)
#### Post date: [August 1, 2023, 9:46am UTC](https://community.wowza.com/t/audio-only-transcoding-error-after-a-while-different-pitch/96352/1 "2023-08-01T09:46:55Z")

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Hi,  
I have a few full licenses of WMS and a multi-language scheduled streaming channel.  
At certain moments some of the streams get transcoded at a different pitch - higher or lower - and the only way I can fix it is to restart the stream target that is feeding the stream (or the app, but that is not a good idea).  
Any advice how to fix this from the start or why I encounter this problem?  
Best,

Gabriel

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### Author: ![Alex\_C](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@Alex\_C](https://community.wowza.com/u/Alex_C)
#### Post date: [August 2, 2023, 12:38pm UTC](https://community.wowza.com/t/audio-only-transcoding-error-after-a-while-different-pitch/96352/2 "2023-08-02T12:38:25Z")

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Hello @Gabriel_Coroiu,

The troubleshooting for this issue would require a deep dive into the configuration of your Wowza Streaming Engine, the source and the Engine log files.  
I would suggest opening up a Support Ticket so that a Wowza Support Engineer can assist you troubleshoot this transcoding issue.  
[https://portal.wowza.com/account/support](https://portal.wowza.com/account/support)

Regards,  
Alex