# Android RTSP Stability for Wowza

**URL:** https://community.wowza.com/t/android-rtsp-stability-for-wowza/45029
**Category:** Wowza Streaming Engine
**Created:** [March 31, 2015, 10:40pm UTC](https://community.wowza.com/t/android-rtsp-stability-for-wowza/45029 "2015-03-31T22:40:04Z")
**Posts on this page:** 4
**Page:** 1

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### Author: ![Victory\_PU](https://avatars.discourse-cdn.com/v4/letter/v/ac91a4/32.png) [@Victory\_PU](https://community.wowza.com/u/Victory_PU)
#### Post date: [March 31, 2015, 10:40pm UTC](https://community.wowza.com/t/android-rtsp-stability-for-wowza/45029/1 "2015-03-31T22:40:04Z")

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Hello,

I configure a wowza server in a Win 2008 server virtual machine. The license of wowza is free trial. But I have meet a problem. The application of android ( which uses the mediaplayer and surefaceview to play the rtsp live stream from wowza) has a strange running result. When the app connect the server in local network, it can play the live video over ten minutes. But if I use the internet to connect the wowza server. Wow it always run only seconds then stop the update the photo.

I check the log for each fail. All of them include these logs:

I/MyHandler(17471): TEARDOWN completed with result 0 (Success)

E/ARTSPConnection(17471): Server unexpectedly closed the connection.

Could someone give me some idea?

Thank you.😕

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### Author: ![Michelle\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/michelle_b/32/394_2.png) [@Michelle\_B](https://community.wowza.com/u/Michelle_B)
#### Post date: [April 6, 2015, 4:17pm UTC](https://community.wowza.com/t/android-rtsp-stability-for-wowza/45029/2 "2015-04-06T16:17:31Z")

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Hi victory.pu,

In order to further investigate, we would need additional information from you. Please send a support request to support@wowza.com from an email address that has valid support entitlement. Kindly include the following information:

- A zip file of your [install-dir]/conf and [install-dir]/logs

- A public-facing link to your source encoder, if available

- A public-facing link to your Wowza output streams

Please also include a link to this forum in your support request.

Michelle

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### Author: ![Michelle\_B](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/michelle_b/32/394_2.png) [@Michelle\_B](https://community.wowza.com/u/Michelle_B)
#### Post date: [April 10, 2015, 7:45am UTC](https://community.wowza.com/t/android-rtsp-stability-for-wowza/45029/3 "2015-04-10T07:45:14Z")

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Hi rucrazy,

We have had users who successfully pushed to UStream using our [PushPublish](https://www.wowza.com/docs/how-to-push-streams-to-cdns-and-other-services-push-publishing%28Push-Publishing%29) module. Please do send us a zip file of your [install-dir]/conf and [install-dir]/logs so that we can check your configuration for your Wowza instance.

Michelle

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### Author: ![sarah\_joe](https://avatars.discourse-cdn.com/v4/letter/s/ed8c4c/32.png) [@sarah\_joe](https://community.wowza.com/u/sarah_joe)
#### Post date: [April 8, 2015, 11:51pm UTC](https://community.wowza.com/t/android-rtsp-stability-for-wowza/45029/4 "2015-04-08T23:51:28Z")

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I’ve read through a bunch of these threads, and I have tried every fix within them. I am unable to push to UStream?

[esixsigma](http://www.e-six-sigma.net)