# Add IP address to "Session not accepted"

**URL:** <https://community.wowza.com/t/add-ip-address-to-session-not-accepted/37538>\
**Category:** Wowza Streaming Engine\
**Tags:** media-players-and-devices\
**Created:** [October 18, 2016, 11:50am UTC](https://community.wowza.com/t/add-ip-address-to-session-not-accepted/37538 "2016-10-18T11:50:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Lee\_Prizal](https://avatars.discourse-cdn.com/v4/letter/l/ac91a4/32.png) [@Lee\_Prizal](https://community.wowza.com/u/Lee_Prizal)\
**Post date:** [October 18, 2016, 11:50am UTC](https://community.wowza.com/t/add-ip-address-to-session-not-accepted/37538/1 "2016-10-18T11:50:40Z")

</div>

Hello everyone,

I’m running into a problem where if Wowza streamer is restarted, users who were previously watching streams keep retrying non-existant chunklists, so I get bombed with these messages:

```auto
2016-10-18 16:40:05 UTC comment server WARN 200 - HTTPStreamerAdapterCupertinoStreamer.onPlaylist[live/mystream.stream/chunklist_w722653356.m3u8]: Session not accepted[722653356] - - - 1655.806 - - - - - - - - - -- - - - - - - - - - - - - - -

```

I would like to know if/how to customize these messages so that there is an IP address added for these attempts that I can process with other scripts (i.e. ban them temporarily).

Can someone please tell me which HLS Cupertino method to modify to customize the error message above?

Thanks!

P.S.

I didn’t post in the general support forum because it seems to be full of spam. Sorry about this ☹

---

<div class="post-metadata">

**Author:** ![Alex\_C](https://avatars.discourse-cdn.com/v4/letter/a/bbe5ce/32.png) [@Alex\_C](https://community.wowza.com/u/Alex_C)\
**Post date:** [November 25, 2016, 9:56pm UTC](https://community.wowza.com/t/add-ip-address-to-session-not-accepted/37538/2 "2016-11-25T21:56:36Z")

</div>

To get more information in your logs, you can enable the debugging messages as described here:

[https://www.wowza.com/docs/how-to-troubleshoot-apple-hls-playback#extraLog](https://www.wowza.com/docs/how-to-troubleshoot-apple-hls-playback#extraLog)

It also might be worthwhile looking in to creating a custom module to handle these players/users and disconnect them either after a certain amount of time of them being rejected or when the stream is restarted.

We have a module can be used to disconnect idle RTMP clients:

[https://www.wowza.com/docs/how-to-disconnect-idle-flash-rtmp-clients](https://www.wowza.com/docs/how-to-disconnect-idle-flash-rtmp-clients)

Another module example of controlling client access to HTTP streams:

[https://www.wowza.com/docs/how-to-control-access-to-http-streams-cupertinostreaming-sanjosestreaming-smoothstreaming-mpegdashstreaming](https://www.wowza.com/docs/how-to-control-access-to-http-streams-cupertinostreaming-sanjosestreaming-smoothstreaming-mpegdashstreaming)

Hope this gets you some ideas on this topic.

Regards,

Alex