# Active Maintanance and support

**URL:** <https://community.wowza.com/t/active-maintanance-and-support/48994>\
**Category:** Wowza Streaming Engine\
**Created:** [June 15, 2017, 4:39am UTC](https://community.wowza.com/t/active-maintanance-and-support/48994 "2017-06-15T04:39:27Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Arundech\_Limudomsuk](https://avatars.discourse-cdn.com/v4/letter/a/b5ac83/32.png) [@Arundech\_Limudomsuk](https://community.wowza.com/u/Arundech_Limudomsuk)\
**Post date:** [June 15, 2017, 4:39am UTC](https://community.wowza.com/t/active-maintanance-and-support/48994/1 "2017-06-15T04:39:27Z")

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Hi all

I have purchased a perpetual license since Dec 2014 but I never active maintanance and support. Now I need to upgrade my wowza streaming engine and I cannot downlod updater. Is there any ways for me to complete the updating?

Thanks.

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**Author:** ![system](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/system/32/447_2.png) [@system](https://community.wowza.com/u/system)\
**Post date:** [June 16, 2017, 10:48pm UTC](https://community.wowza.com/t/active-maintanance-and-support/48994/2 "2017-06-16T22:48:25Z")

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You will need to [contact](https://www.wowza.com/contact) our sales department to activate your maintenance and support.