# Wowza Video (Formerly Streaming Cloud) **URL:** https://community.wowza.com/c/wowza-streaming-cloud/9.md?page=17 [Latest](https://community.wowza.com/latest.md) · [Categories](https://community.wowza.com/categories.md) · [Tags](https://community.wowza.com/tags.md) **Page:** 18 --- ## [Unable to connect to Primary Server](https://community.wowza.com/t/unable-to-connect-to-primary-server/42787)
**Author:** [@Mahesh\_Sharma](https://community.wowza.com/u/Mahesh_Sharma)\ **Replies:** 10\ **Last updated:** [May 15, 2015, 3:16pm UTC](https://community.wowza.com/t/unable-to-connect-to-primary-server/42787 "2015-05-15T15:16:29Z")
I have created a test stream. I am unable to connect to the Primary Server from my encoder. I keep getting the error message: Failure to connect to Primary Server. Please verify that your Server URL and application na… --- ## [Please help me from the administration](https://community.wowza.com/t/please-help-me-from-the-administration/45254)
**Author:** [@Livehd720\_Livehd720](https://community.wowza.com/u/Livehd720_Livehd720)\ **Replies:** 1\ **Last updated:** [May 10, 2015, 10:21am UTC](https://community.wowza.com/t/please-help-me-from-the-administration/45254 "2015-05-10T10:21:00Z")
Participated in service Wowza Streaming Cloud 100/5000 plan And it used 494 GB Were closed my account, I used the pretext of 5000 GB Photo attached to you to prove use I hope the explanation Me --- ## [Transcoder settings](https://community.wowza.com/t/transcoder-settings/43013)
**Author:** [@Andreas\_Fiebig](https://community.wowza.com/u/Andreas_Fiebig)\ **Replies:** 7\ **Last updated:** [May 5, 2015, 8:10am UTC](https://community.wowza.com/t/transcoder-settings/43013 "2015-05-05T08:10:05Z")
Hello, I configured a livestream for an event this friday. After setup I modified a little on transcoder settings: So I deleted the 854x480 output and reduced the bitrate of the 640x360 output and changed profile to b… --- ## [Access to connectioncounts](https://community.wowza.com/t/access-to-connectioncounts/45224)
**Author:** [@Hugo\_Salgado](https://community.wowza.com/u/Hugo_Salgado)\ **Replies:** 1\ **Last updated:** [May 5, 2015, 7:55am UTC](https://community.wowza.com/t/access-to-connectioncounts/45224 "2015-05-05T07:55:03Z")
Hi. Anyone knows how to access the realtime XML stats “connectioncounts” in a Wowza Cloud stream? I used to access http://:8086/connectioncounts with a Wowza 3 standalone server. Thanks, Hugo --- ## [Android compatibility](https://community.wowza.com/t/android-compatibility/43015)
**Author:** [@Andreas\_Fiebig](https://community.wowza.com/u/Andreas_Fiebig)\ **Replies:** 4\ **Last updated:** [April 28, 2015, 6:23pm UTC](https://community.wowza.com/t/android-compatibility/43015 "2015-04-28T18:23:18Z")
Hello, I know that Android has limitations as a livestream receiver. What is the best way to support Android with Wowza Streaming Cloud? In my tests I always had to install something like VNC on the devices I want to … --- ## [Turn on publishing point with API](https://community.wowza.com/t/turn-on-publishing-point-with-api/41947)
**Author:** [@Mark\_Shueard](https://community.wowza.com/u/Mark_Shueard)\ **Replies:** 1\ **Last updated:** [April 22, 2015, 8:39pm UTC](https://community.wowza.com/t/turn-on-publishing-point-with-api/41947 "2015-04-22T20:39:17Z")
We need the ability for customers ( subscribers) to be able to turn on their own publishing point with an API call from their own private page. If they request us to manually turn on a publishing point we can not provide… --- ## [Wowza Cloud + Streaming Engine "processing time"](https://community.wowza.com/t/wowza-cloud-streaming-engine-processing-time/44675)
**Author:** [@Schuyler\_Davis](https://community.wowza.com/u/Schuyler_Davis)\ **Replies:** 4\ **Last updated:** [April 19, 2015, 10:00pm UTC](https://community.wowza.com/t/wowza-cloud-streaming-engine-processing-time/44675 "2015-04-19T22:00:53Z")
Does having your own Streaming Engine instance affect the Wowza Cloud processing time? Let’s say I have 50 publishers on my site, and they each live-stream for 3 hours a day. That’s about 84 hours a month roughly for ju… --- ## [Individual HLS Streams from Cloud](https://community.wowza.com/t/individual-hls-streams-from-cloud/723)
**Author:** [@system](https://community.wowza.com/u/system)\ **Replies:** 1\ **Last updated:** [April 19, 2015, 6:38pm UTC](https://community.wowza.com/t/individual-hls-streams-from-cloud/723 "2015-04-19T18:38:04Z")
Is it possible to get the individual HLS stream URLs from the streams transcoded in the Wowza Cloud? For example, the “master.m3u8” link below provides all the individual stream names and seems to play well in JW Player … --- ## [Total Unique Users statistic after stream stopped](https://community.wowza.com/t/total-unique-users-statistic-after-stream-stopped/44922)
**Author:** [@Petras\_Paulikas](https://community.wowza.com/u/Petras_Paulikas)\ **Replies:** 7\ **Last updated:** [April 13, 2015, 8:26am UTC](https://community.wowza.com/t/total-unique-users-statistic-after-stream-stopped/44922 "2015-04-13T08:26:29Z")
How we can view total unique users for a stream after stopping stream? We can view total unique users in stream overview window when stream or transcoder is active, but after stopping stream we lose this information and… --- ## [No JVC Live Source in Cloud Trial?](https://community.wowza.com/t/no-jvc-live-source-in-cloud-trial/44890)
**Author:** [@Willie\_Craig](https://community.wowza.com/u/Willie_Craig)\ **Replies:** 5\ **Last updated:** [April 8, 2015, 8:09pm UTC](https://community.wowza.com/t/no-jvc-live-source-in-cloud-trial/44890 "2015-04-08T20:09:32Z")
Hi, There appears to be no JVC option in the Live Sources step when creating a new stream (in Trial version). Is there a JVC option in the full Cloud version? I am attempting to use a JVC GY-HM650 (FW v3) as the stream… --- ## [Server locations and CDN question](https://community.wowza.com/t/server-locations-and-cdn-question/43010)
**Author:** [@Andreas\_Fiebig](https://community.wowza.com/u/Andreas_Fiebig)\ **Replies:** 2\ **Last updated:** [April 7, 2015, 9:41pm UTC](https://community.wowza.com/t/server-locations-and-cdn-question/43010 "2015-04-07T21:41:01Z")
Hello. Where are the servers in Central EU based? Amsterdam? Do you have servers also located in Germany? Which kind of CDN are you using? A Streaming Engine Origin-Edge configuration or a CDN from a company like Akam… --- ## [Hosted Page Customization](https://community.wowza.com/t/hosted-page-customization/45021)
**Author:** [@David\_Alter](https://community.wowza.com/u/David_Alter)\ **Replies:** 1\ **Last updated:** [April 1, 2015, 5:23pm UTC](https://community.wowza.com/t/hosted-page-customization/45021 "2015-04-01T17:23:07Z")
Is there a way to add additional customization to the Hosted Page using a stylesheet (CSS)? This is a very nice feature but without additional customization it’s not presentation-worthy for our clients. Thanks! --- ## [Wowza Streaming Cloud & Wirecast 6.03](https://community.wowza.com/t/wowza-streaming-cloud-wirecast-6-03/45012)
**Author:** [@Greg\_Snyders](https://community.wowza.com/u/Greg_Snyders)\ **Replies:** 1\ **Last updated:** [March 31, 2015, 12:30pm UTC](https://community.wowza.com/t/wowza-streaming-cloud-wirecast-6-03/45012 "2015-03-31T12:30:54Z")
I’ve attached a video of the process rather then type out the whole ordeal. When entering Source Username and Source Password I copy past from the Source Connection Information in Wowza Cloud. I’m not sure if Wowza needs… --- ## [Problems with Cloud options](https://community.wowza.com/t/problems-with-cloud-options/43009)
**Author:** [@Andreas\_Fiebig](https://community.wowza.com/u/Andreas_Fiebig)\ **Replies:** 7\ **Last updated:** [March 27, 2015, 11:04am UTC](https://community.wowza.com/t/problems-with-cloud-options/43009 "2015-03-27T11:04:51Z")
Hello, why is it not possible to change transcoder settings of previously created livestreams? I don’t like the preconfigured output settings like h.264 high profile for 1280x720 and want to change it to main profile f… --- ## [Cannot log in to my new Wowza account!!](https://community.wowza.com/t/cannot-log-in-to-my-new-wowza-account/44995)
**Author:** [@Mark\_Slocombe](https://community.wowza.com/u/Mark_Slocombe)\ **Replies:** 1\ **Last updated:** [March 26, 2015, 8:03am UTC](https://community.wowza.com/t/cannot-log-in-to-my-new-wowza-account/44995 "2015-03-26T08:03:33Z")
Anyone else unable to login to Wowza Streaming Cloud ? - telling me incorrect email / password or "There was a problem attempting to contact the validation server. Please try again later.” It’s been 20 minutes already… i… --- ## [2 hours stream](https://community.wowza.com/t/2-hours-stream/44819)
**Author:** [@rezan\_rasoul](https://community.wowza.com/u/rezan_rasoul)\ **Replies:** 1\ **Last updated:** [March 25, 2015, 7:55am UTC](https://community.wowza.com/t/2-hours-stream/44819 "2015-03-25T07:55:19Z")
Hello if i buy wowza stream cloud for 15$ per month can i stream 2 hours per time or just 2 hours in month --- ## [VOD (transmuxing) from MP4 to HLS, DASH and MSS](https://community.wowza.com/t/vod-transmuxing-from-mp4-to-hls-dash-and-mss/44988)
**Author:** [@Georgi\_Lambov](https://community.wowza.com/u/Georgi_Lambov)\ **Replies:** 5\ **Last updated:** [March 24, 2015, 8:58am UTC](https://community.wowza.com/t/vod-transmuxing-from-mp4-to-hls-dash-and-mss/44988 "2015-03-24T08:58:36Z")
Dear Wowza team, Our videos are in mp4. We want to move them on next level - providing HLS, Dash and MSS for our clients. Is it possible to have streaming solution that create HLS, DASH or MSS on the fly (transmuxing) … --- ## [Limiting number of viewers or network usage](https://community.wowza.com/t/limiting-number-of-viewers-or-network-usage/44921)
**Author:** [@Petras\_Paulikas](https://community.wowza.com/u/Petras_Paulikas)\ **Replies:** 1\ **Last updated:** [March 19, 2015, 8:50am UTC](https://community.wowza.com/t/limiting-number-of-viewers-or-network-usage/44921 "2015-03-19T08:50:13Z")
How can we limit number of viewers or network usage on Wowza Streaming Cloud? --- ## [Custom stream target](https://community.wowza.com/t/custom-stream-target/41946)
**Author:** [@Mark\_Shueard](https://community.wowza.com/u/Mark_Shueard)\ **Replies:** 2\ **Last updated:** [March 15, 2015, 10:45pm UTC](https://community.wowza.com/t/custom-stream-target/41946 "2015-03-15T22:45:08Z")
I thought a custom stream target would work so that you could push the HLS or HDS to another location. This does not seem to be the case as I have to enter a rtmp URL. I was hoping to send m3u8 files to Amazon S3 --- ## [Stats & pass-through not available in HLS](https://community.wowza.com/t/stats-pass-through-not-available-in-hls/44883)
**Author:** [@Alban\_O](https://community.wowza.com/u/Alban_O)\ **Replies:** 1\ **Last updated:** [March 12, 2015, 9:19am UTC](https://community.wowza.com/t/stats-pass-through-not-available-in-hls/44883 "2015-03-12T09:19:25Z")
Hello, Right now I didn’t find any way to monitor clients stats using cloud system. Is there a trick to do that on my own ? Also, it looks like when using HLS streams, pass-through video & audio (usually maximum qualit… --- ## [Chromecast not working](https://community.wowza.com/t/chromecast-not-working/41944)
**Author:** [@Mark\_Shueard](https://community.wowza.com/u/Mark_Shueard)\ **Replies:** 4\ **Last updated:** [March 10, 2015, 9:58am UTC](https://community.wowza.com/t/chromecast-not-working/41944 "2015-03-10T09:58:46Z")
Your HLS content is not casting to Chromecast via JW Player, is this a CORS config that you need to setup? I am able to view in my JW Player embed the stream on desktop and ipad but it will not cast to chromecast. I am… --- ## [When does streaming hours start?](https://community.wowza.com/t/when-does-streaming-hours-start/41943)
**Author:** [@Mark\_Shueard](https://community.wowza.com/u/Mark_Shueard)\ **Replies:** 1\ **Last updated:** [March 9, 2015, 11:40am UTC](https://community.wowza.com/t/when-does-streaming-hours-start/41943 "2015-03-09T11:40:16Z")
When I setup a stream I can give it a start date and time. I notice that I do not have to start the stream straight away. When do the hours for streaming charges actually start. Is it when you press start stream or onc… --- ## [Is nDVR included?](https://community.wowza.com/t/is-ndvr-included/44860)
**Author:** [@Rob\_Perrett](https://community.wowza.com/u/Rob_Perrett)\ **Replies:** 3\ **Last updated:** [March 5, 2015, 10:12pm UTC](https://community.wowza.com/t/is-ndvr-included/44860 "2015-03-05T22:12:04Z")
Is the functionality of nDVR included in the cloud offering? The player shows the length of time the stream has been running, however it cannot pause or rewind. I’m curious if this is a supported feature or not. Thanks --- ## [About Wowza Streaming Cloud Pricing on APAC region.](https://community.wowza.com/t/about-wowza-streaming-cloud-pricing-on-apac-region/43977)
**Author:** [@Ryo\_Fukutani](https://community.wowza.com/u/Ryo_Fukutani)\ **Replies:** 3\ **Last updated:** [March 3, 2015, 3:08am UTC](https://community.wowza.com/t/about-wowza-streaming-cloud-pricing-on-apac-region/43977 "2015-03-03T03:08:31Z")
Hi. I just had a question regarding the Wowza Streaming Cloud service pricing. The 100/5000 service says the additional usage starts at $0.077, would this be the same price if the broadcast location was in Asia Pacific … [Previous page](https://community.wowza.com/c/wowza-streaming-cloud/9.md?page=16)