# Wowza Video (Formerly Streaming Cloud)

**URL:** https://community.wowza.com/c/wowza-streaming-cloud/9.md?page=13

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**Page:** 14

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## [Streaming Cloud, no video on Windows](https://community.wowza.com/t/streaming-cloud-no-video-on-windows/49647)

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**Author:** [@Joshua\_McClurg-Genev](https://community.wowza.com/u/Joshua_McClurg-Genev)\
**Replies:** 2\
**Last updated:** [March 9, 2018, 12:46am UTC](https://community.wowza.com/t/streaming-cloud-no-video-on-windows/49647 "2018-03-09T00:46:24Z")

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I have my stream set up and it seems to be working fine on Mac computers, but when I go to the test page to view the stream on any Windows machine (we have tested all browsers), it says the stream cannot load. The player…

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## [Facebook Live Pages Not Populating](https://community.wowza.com/t/facebook-live-pages-not-populating/50832)

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**Author:** [@Joel\_Ownby](https://community.wowza.com/u/Joel_Ownby)\
**Replies:** 1\
**Last updated:** [March 4, 2018, 7:04pm UTC](https://community.wowza.com/t/facebook-live-pages-not-populating/50832 "2018-03-04T19:04:23Z")

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When trying to create a Facebook Live target we get a message “there are no pages you can post to” after Facebook authentication. We are an agency and there are many pages that the account is an admin of with the ability…

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## [Streaming Cloud:  Restrict Stream to 1 Domain](https://community.wowza.com/t/streaming-cloud-restrict-stream-to-1-domain/50663)

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**Author:** [@Brent\_Calkins1](https://community.wowza.com/u/Brent_Calkins1)\
**Replies:** 5\
**Last updated:** [February 8, 2018, 12:42pm UTC](https://community.wowza.com/t/streaming-cloud-restrict-stream-to-1-domain/50663 "2018-02-08T12:42:50Z")

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Is it possible to restrict live streams to play on our website only? As it is now, we paste the Player Embed Code into our website. The problem is that anyone can easily view the source code, copy and paste the embed co…

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## [token authorization](https://community.wowza.com/t/token-authorization/50095)

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**Author:** [@Stephane\_Schweitzer](https://community.wowza.com/u/Stephane_Schweitzer)\
**Replies:** 2\
**Last updated:** [January 27, 2018, 7:16am UTC](https://community.wowza.com/t/token-authorization/50095 "2018-01-27T07:16:48Z")

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Hello, I enabled the token authorization on a “Stream targets” but I have a message saying " Your authorization configuration is being prepared. This may take a few minutes." It’s been 3 hours… how long does it take ? …

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## [Lots of time, wowza cloud does not accept stream](https://community.wowza.com/t/lots-of-time-wowza-cloud-does-not-accept-stream/49347)

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**Author:** [@Denton\_Woods](https://community.wowza.com/u/Denton_Woods)\
**Replies:** 4\
**Last updated:** [January 26, 2018, 5:02pm UTC](https://community.wowza.com/t/lots-of-time-wowza-cloud-does-not-accept-stream/49347 "2018-01-26T17:02:31Z")

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Hi, I am using rest Api for cloud live stream. When i try to upload rtmp stream, lots of time, wowza cloud does not accept stream. I am waiting up to 20 seconds after channel start but still having same issue. Please gu…

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## [Hi Stream unavailable hosted wowza player not working](https://community.wowza.com/t/hi-stream-unavailable-hosted-wowza-player-not-working/50608)

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**Author:** [@Nicolae\_Ciobota1](https://community.wowza.com/u/Nicolae_Ciobota1)\
**Replies:** 1\
**Last updated:** [January 20, 2018, 5:18pm UTC](https://community.wowza.com/t/hi-stream-unavailable-hosted-wowza-player-not-working/50608 "2018-01-20T17:18:39Z")

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Hi I set up a stream with low latency. I can see the transcoder starting but the player says stream not found. i can see the preview videos on both stream and transcoder.

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## [Why LiveU Solo starts pushing to Wowza Cloud then almost immediately stops](https://community.wowza.com/t/why-liveu-solo-starts-pushing-to-wowza-cloud-then-almost-immediately-stops/50576)

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**Author:** [@Tom\_Allinson](https://community.wowza.com/u/Tom_Allinson)\
**Replies:** 2\
**Last updated:** [January 17, 2018, 5:23pm UTC](https://community.wowza.com/t/why-liveu-solo-starts-pushing-to-wowza-cloud-then-almost-immediately-stops/50576 "2018-01-17T17:23:53Z")

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This could be quite a basic problem. I’ve been trying to simply push video from a LiveU Solo encoder through the Wowza Cloud to its own player. I have followed the instructions on the Wowza tutorial page to the letter. O…

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## [How to handle pre and post live stream video in wowza streaming cloud](https://community.wowza.com/t/how-to-handle-pre-and-post-live-stream-video-in-wowza-streaming-cloud/50509)

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**Author:** [@Kristeen\_Wurtele](https://community.wowza.com/u/Kristeen_Wurtele)\
**Replies:** 3\
**Last updated:** [January 15, 2018, 6:44am UTC](https://community.wowza.com/t/how-to-handle-pre-and-post-live-stream-video-in-wowza-streaming-cloud/50509 "2018-01-15T06:44:11Z")

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We’re planning to use the wowza cloud api to create a live stream then push video via the gocoder sdk. A minute before the video live stream starts we want the users to see video with a count down until live stream time.…

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## [stream key for wowza cloud](https://community.wowza.com/t/stream-key-for-wowza-cloud/50537)

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**Author:** [@david\_littman](https://community.wowza.com/u/david_littman)\
**Replies:** 1\
**Last updated:** [January 13, 2018, 5:02pm UTC](https://community.wowza.com/t/stream-key-for-wowza-cloud/50537 "2018-01-13T17:02:57Z")

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Can I authenticate via stream key for Wowza Cloud? If so, how do I acquire the stream key?

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## [Unkown Framegrabebrcard usiUnkown Framegrabebrcard using Windows 8ng Windows 8](https://community.wowza.com/t/unkown-framegrabebrcard-usiunkown-framegrabebrcard-using-windows-8ng-windows-8/50555)

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**Author:** [@Stefan\_Kittel](https://community.wowza.com/u/Stefan_Kittel)\
**Replies:** 1\
**Last updated:** [January 12, 2018, 11:29pm UTC](https://community.wowza.com/t/unkown-framegrabebrcard-usiunkown-framegrabebrcard-using-windows-8ng-windows-8/50555 "2018-01-12T23:29:55Z")

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Hello, a customer of mine uses a windows 7 PC with an unknwon Framegrabber Card. There the video and audio is connected. Currently they use windows media encode 9 with a german streaming provider who had closed service. …

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## [Wowza player: Error 2048](https://community.wowza.com/t/wowza-player-error-2048/50355)

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**Author:** [@Maxime\_Phaneuf](https://community.wowza.com/u/Maxime_Phaneuf)\
**Replies:** 3\
**Last updated:** [January 3, 2018, 12:47pm UTC](https://community.wowza.com/t/wowza-player-error-2048/50355 "2018-01-03T12:47:08Z")

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Hi guys, I’ve set up an environment using Wowza Streaming Engine, Streaming Cloud and Wowza player. I send an IP camera live stream to streaming cloud (CDN), and my public website shows the video through wowza player. …

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## [Brazilians providers](https://community.wowza.com/t/brazilians-providers/50432)

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**Author:** [@Ighor\_Santiago](https://community.wowza.com/u/Ighor_Santiago)\
**Replies:** 1\
**Last updated:** [January 2, 2018, 4:39am UTC](https://community.wowza.com/t/brazilians-providers/50432 "2018-01-02T04:39:50Z")

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Hello, I work in a brazilian company and we would like to buy the license to use stream. I wonder if you have brazilians suppliers.

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## [Como posso implantar a solução Cloud em minha empresa?](https://community.wowza.com/t/como-posso-implantar-a-solucao-cloud-em-minha-empresa/50309)

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**Author:** [@Henrique\_Ribeiro](https://community.wowza.com/u/Henrique_Ribeiro)\
**Replies:** 1\
**Last updated:** [December 25, 2017, 4:44pm UTC](https://community.wowza.com/t/como-posso-implantar-a-solucao-cloud-em-minha-empresa/50309 "2017-12-25T16:44:25Z")

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Alguém conhece uma empresa que presta serviço no Brasil de consultoria na solução Wowza?

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## [Wowza streaming cloud starter removed?](https://community.wowza.com/t/wowza-streaming-cloud-starter-removed/50241)

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**Author:** [@Amedeo\_Latino](https://community.wowza.com/u/Amedeo_Latino)\
**Replies:** 1\
**Last updated:** [December 25, 2017, 4:29pm UTC](https://community.wowza.com/t/wowza-streaming-cloud-starter-removed/50241 "2017-12-25T16:29:21Z")

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Hello, For about a year I’ve been using this service, that is Wowza streaming cloud starter and I always paid $49. Today in an attempt to reactivate the service I noticed that it is no longer available and that it was r…

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## [RTSP Audio didn't stream](https://community.wowza.com/t/rtsp-audio-didnt-stream/50389)

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**Author:** [@saravana\_kumar](https://community.wowza.com/u/saravana_kumar)\
**Replies:** 1\
**Last updated:** [December 25, 2017, 4:19pm UTC](https://community.wowza.com/t/rtsp-audio-didnt-stream/50389 "2017-12-25T16:19:02Z")

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RTSP Audio didn’t stream with combination (audio & video) But working finely

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## [Understanding Streaming Stats - Inbound and Outbound Bitrate Dropped in the Middle of Event](https://community.wowza.com/t/understanding-streaming-stats-inbound-and-outbound-bitrate-dropped-in-the-middle-of-event/50121)

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**Author:** [@Eric\_West](https://community.wowza.com/u/Eric_West)\
**Replies:** 2\
**Last updated:** [November 26, 2017, 3:55pm UTC](https://community.wowza.com/t/understanding-streaming-stats-inbound-and-outbound-bitrate-dropped-in-the-middle-of-event/50121 "2017-11-26T15:55:02Z")

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Hello Wowza, I did a live stream today that was about 3.5 hours in length. About 2.5 hours into it viewers were experiencing a black screen. I checked my health stats in Wowza Cloud and it showed a dramatic drop in the i…

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## [wowza cloud api plan](https://community.wowza.com/t/wowza-cloud-api-plan/49829)

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**Author:** [@kv\_pham](https://community.wowza.com/u/kv_pham)\
**Replies:** 1\
**Last updated:** [November 22, 2017, 4:05am UTC](https://community.wowza.com/t/wowza-cloud-api-plan/49829 "2017-11-22T04:05:20Z")

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Hi I’d like to know if in order to use the api plan, I have also to take another plan (24/7 or pay-as-you-go)? Because in the doc , it refers in ‘billing\_mode’ parameter only to pay\_as\_you\_go and twentyfour\_seven. I am…

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## [How can I use web camera (NOT IP CAMERA) for a live streaming with Wowza Streaming Cloud](https://community.wowza.com/t/how-can-i-use-web-camera-not-ip-camera-for-a-live-streaming-with-wowza-streaming-cloud/49876)

<div class="topic-metadata">

**Author:** [@Dmitriy\_Litvinov](https://community.wowza.com/u/Dmitriy_Litvinov)\
**Replies:** 1\
**Last updated:** [November 22, 2017, 4:03am UTC](https://community.wowza.com/t/how-can-i-use-web-camera-not-ip-camera-for-a-live-streaming-with-wowza-streaming-cloud/49876 "2017-11-22T04:03:27Z")

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I want to use web camera (NOT IP camera) for a live streaming in my application. But I don’t understand how can I do it with Wowza Streaming Cloud

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## [Closed Captioning Comment](https://community.wowza.com/t/closed-captioning-comment/49948)

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**Author:** [@Stephen\_Trimble](https://community.wowza.com/u/Stephen_Trimble)\
**Replies:** 1\
**Last updated:** [November 22, 2017, 4:00am UTC](https://community.wowza.com/t/closed-captioning-comment/49948 "2017-11-22T04:00:58Z")

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I use Wowza Streaming Cloud with Closed Captioning utilizing an RTMP encoder. At first, I had high difficulty in getting it to work reliably. I found that the best way to stream Closed Captioning to Wowza Streaming Cloud…

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## [Playback using the download link of recordings from Wowza Streaming Cloud live streams](https://community.wowza.com/t/playback-using-the-download-link-of-recordings-from-wowza-streaming-cloud-live-streams/50080)

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**Author:** [@Charles\_Jabaley](https://community.wowza.com/u/Charles_Jabaley)\
**Replies:** 1\
**Last updated:** [November 22, 2017, 3:55am UTC](https://community.wowza.com/t/playback-using-the-download-link-of-recordings-from-wowza-streaming-cloud-live-streams/50080 "2017-11-22T03:55:48Z")

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Hello, there is some support for making recordings of the live streams in Wowza Streaming Cloud which is great. What isn’t immediately clear from the documentation is if it is OK to distribute the provided download lin…

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## [Wowza Streaming Cloud REST API Key is not yet available after requesting for a long time ?](https://community.wowza.com/t/wowza-streaming-cloud-rest-api-key-is-not-yet-available-after-requesting-for-a-long-time/50116)

<div class="topic-metadata">

**Author:** [@Mageswari\_Radhakrish](https://community.wowza.com/u/Mageswari_Radhakrish)\
**Replies:** 1\
**Last updated:** [November 22, 2017, 3:48am UTC](https://community.wowza.com/t/wowza-streaming-cloud-rest-api-key-is-not-yet-available-after-requesting-for-a-long-time/50116 "2017-11-22T03:48:40Z")

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Wowza Streaming Cloud REST API Key is not yet available after requesting for a long time ?

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## [4K Video RTMP source to RTMP output](https://community.wowza.com/t/4k-video-rtmp-source-to-rtmp-output/50135)

<div class="topic-metadata">

**Author:** [@Colin](https://community.wowza.com/u/Colin)\
**Replies:** 1\
**Last updated:** [November 22, 2017, 3:43am UTC](https://community.wowza.com/t/4k-video-rtmp-source-to-rtmp-output/50135 "2017-11-22T03:43:29Z")

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Hi, I am attempting to push a 4K camera feed encoded h.264 (RTMP) to Wowza cloud with the intention to transcode a passthrough and to receive an RTMP URL as the output to playback on a player I have built. When I set up …

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## [No token authentication applied](https://community.wowza.com/t/no-token-authentication-applied/50161)

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**Author:** [@jachol\_Ku](https://community.wowza.com/u/jachol_Ku)\
**Replies:** 1\
**Last updated:** [November 22, 2017, 3:38am UTC](https://community.wowza.com/t/no-token-authentication-applied/50161 "2017-11-22T03:38:44Z")

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“Your authorization setup is being prepared. This may take a few minutes.” Same message on the 6th day… T.T No token authentication applied Is there any problem?..

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## [Real Time Viewer Count](https://community.wowza.com/t/real-time-viewer-count/45026)

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**Author:** [@David\_Alter](https://community.wowza.com/u/David_Alter)\
**Replies:** 4\
**Last updated:** [November 11, 2017, 10:44am UTC](https://community.wowza.com/t/real-time-viewer-count/45026 "2017-11-11T10:44:02Z")

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Are there any plans to add the option to display the real time viewer count similar to other platforms? Thanks

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## [Audio-only UI for Streaming Cloud?](https://community.wowza.com/t/audio-only-ui-for-streaming-cloud/49940)

<div class="topic-metadata">

**Author:** [@Joshua\_McClurg-Genev](https://community.wowza.com/u/Joshua_McClurg-Genev)\
**Replies:** 1\
**Last updated:** [November 5, 2017, 7:16am UTC](https://community.wowza.com/t/audio-only-ui-for-streaming-cloud/49940 "2017-11-05T07:16:47Z")

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Hello all. On the streaming cloud service, I can use the Wowza Player or the HTML5 player and embed them into the page of my choosing. In the Wowza Player docs there is an option for an audio-only UI, a smaller interface…

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## [WC hosted player ABR](https://community.wowza.com/t/wc-hosted-player-abr/49988)

<div class="topic-metadata">

**Author:** [@Mark\_Taylor1](https://community.wowza.com/u/Mark_Taylor1)\
**Replies:** 1\
**Last updated:** [November 5, 2017, 5:18am UTC](https://community.wowza.com/t/wc-hosted-player-abr/49988 "2017-11-05T05:18:34Z")

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why am I not able to see the bitrate options on the hosted player? Is it a subscription issue? I know that a few months ago when I created a new application the hosted player had options to select the bitrate. Now all of…

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## [Wowza CDN locations](https://community.wowza.com/t/wowza-cdn-locations/50004)

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**Author:** [@yuki\_toida](https://community.wowza.com/u/yuki_toida)\
**Replies:** 1\
**Last updated:** [October 29, 2017, 4:50am UTC](https://community.wowza.com/t/wowza-cdn-locations/50004 "2017-10-29T04:50:41Z")

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I want to use Wowza CDN product. If I use this to distribute live streaming from Tokyo in Japan, where is the nearest edge server location? Thanks, Yuki

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## [My Live Event is over, how do I cancel Wowza Streaming Cloud?](https://community.wowza.com/t/my-live-event-is-over-how-do-i-cancel-wowza-streaming-cloud/48696)

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**Author:** [@Randy\_Sahae](https://community.wowza.com/u/Randy_Sahae)\
**Replies:** 2\
**Last updated:** [October 5, 2017, 7:39pm UTC](https://community.wowza.com/t/my-live-event-is-over-how-do-i-cancel-wowza-streaming-cloud/48696 "2017-10-05T19:39:07Z")

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I wrote to billing and got a nonsensical answer with a bunch of links that had nothing to do with cancellation. Where the heck is the cancel button?

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## [Error occurs when trying to connect to server](https://community.wowza.com/t/error-occurs-when-trying-to-connect-to-server/49706)

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**Author:** [@Danut\_Pralea](https://community.wowza.com/u/Danut_Pralea)\
**Replies:** 1\
**Last updated:** [September 20, 2017, 2:10pm UTC](https://community.wowza.com/t/error-occurs-when-trying-to-connect-to-server/49706 "2017-09-20T14:10:48Z")

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Hey guys! I get these errors when trying to connect and start the live stream: 2017-09-18 12:51:49.507326+0300 ToneItUpTrainer\_Dev\[428:143722\] WowzaGoCoderSDK: Socket connect with err = 36 2017-09-18 12:51:49.508557+03…

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## [Como conectar Vmix con Wowza](https://community.wowza.com/t/como-conectar-vmix-con-wowza/49567)

<div class="topic-metadata">

**Author:** [@GEOVANI\_GARCIA](https://community.wowza.com/u/GEOVANI_GARCIA)\
**Replies:** 1\
**Last updated:** [September 14, 2017, 4:03am UTC](https://community.wowza.com/t/como-conectar-vmix-con-wowza/49567 "2017-09-14T04:03:56Z")

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No puedo conectar Vmix con Wowza Ayuda cuando presiono: Login and Update Channels me aparece lo sig. Provider.Login y al presionar Start me aparece el sig. error: FFMPEG.Exited Streaming \[rtmp @ 12036340\] Cannot open…

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