# Wowza ClearCaster Pro **URL:** https://community.wowza.com/c/wowza-clearcaster-pro/13.md [Latest](https://community.wowza.com/latest.md) · [Categories](https://community.wowza.com/categories.md) · [Tags](https://community.wowza.com/tags.md) --- ## [About the Wowza ClearCaster Pro category](https://community.wowza.com/t/about-the-wowza-clearcaster-pro-category/19)
**Author:** [@system](https://community.wowza.com/u/system)\ **Replies:** 0
Professional-grade encoder to broadcast reliable streams to any destination. --- ## [End of Life Notice for Wowza ClearCaster](https://community.wowza.com/t/end-of-life-notice-for-wowza-clearcaster/95856)
**Author:** [@Rob\_Poach](https://community.wowza.com/u/Rob_Poach)\ **Replies:** 3\ **Last updated:** [December 8, 2023, 4:10am UTC](https://community.wowza.com/t/end-of-life-notice-for-wowza-clearcaster/95856 "2023-12-08T04:10:56Z")
Yesterday a message went out to all ClearCaster customers notifying them of the intent to retire the product and its associated subscription service. The message is posted below: To further accelerate feature developme… --- ## [Council Meeting 16 mics Mixer](https://community.wowza.com/t/council-meeting-16-mics-mixer/94937)
**Author:** [@Mikel\_Chavez](https://community.wowza.com/u/Mikel_Chavez)\ **Replies:** 1\ **Last updated:** [May 20, 2022, 4:15pm UTC](https://community.wowza.com/t/council-meeting-16-mics-mixer/94937 "2022-05-20T16:15:09Z")
I am new. I have a council chamber that has 16 mics feeding to a mixer. How do I apply this to Clearcaster? Council Chambers have video feed and the audio comes from the mixer. --- ## [Starting Up... Loop. ClearCaster not loading up](https://community.wowza.com/t/starting-up-loop-clearcaster-not-loading-up/94594)
**Author:** [@Hannah\_Massam](https://community.wowza.com/u/Hannah_Massam)\ **Replies:** 1\ **Last updated:** [February 14, 2022, 3:13pm UTC](https://community.wowza.com/t/starting-up-loop-clearcaster-not-loading-up/94594 "2022-02-14T15:13:32Z")
URGENT Issue affecting one of our clearcasters. Power, Network and SDI feed connected. Unit powered up and turned on and then it loads the initialising screen but then sits on ‘StartingUp’ and I can only see the SDI PGM… --- ## [Multilanguage and ClearCaster PRO](https://community.wowza.com/t/multilanguage-and-clearcaster-pro/55366)
**Author:** [@Daniele\_Alessandri](https://community.wowza.com/u/Daniele_Alessandri)\ **Replies:** 3\ **Last updated:** [September 7, 2021, 8:29pm UTC](https://community.wowza.com/t/multilanguage-and-clearcaster-pro/55366 "2021-09-07T20:29:50Z")
Hello, Let’s suppose we have a multichannel audio stream embedded in the SDI input in which the first two channels should be treated at a logical level as STEREO ENGLISH and other two channel as STEREO ITALIAN: would it… --- ## [Use of clearcaster pro for video streaming considering workplace by facebook](https://community.wowza.com/t/use-of-clearcaster-pro-for-video-streaming-considering-workplace-by-facebook/93520)
**Author:** [@Mluired\_Maria](https://community.wowza.com/u/Mluired_Maria)\ **Replies:** 1\ **Last updated:** [July 9, 2021, 7:55pm UTC](https://community.wowza.com/t/use-of-clearcaster-pro-for-video-streaming-considering-workplace-by-facebook/93520 "2021-07-09T19:55:38Z")
Hi colleagues. We need to use workplace by fb for live streaming but in our enterprise we don’t want to open our network to all IPs which belong to facebook. It is not secure. Do you know if it is possible to use wowza … --- ## [Auto Boot/Boot with Power](https://community.wowza.com/t/auto-boot-boot-with-power/92025)
**Author:** [@Dillon\_Morris](https://community.wowza.com/u/Dillon_Morris)\ **Replies:** 1\ **Last updated:** [September 30, 2020, 3:21pm UTC](https://community.wowza.com/t/auto-boot-boot-with-power/92025 "2020-09-30T15:21:04Z")
I am setting up a remote system with ClearCasters. I am trying to figure out a way to boot the machine without physically touching the button or being near the device. Is there any way I can have the ClearCaster boot onc… --- ## [Having issues with closed captions coming in as only 2 characters on Vimeo Live Streaming with iCap492 to Wowza ClearCaster](https://community.wowza.com/t/having-issues-with-closed-captions-coming-in-as-only-2-characters-on-vimeo-live-streaming-with-icap492-to-wowza-clearcaster/55729)
**Author:** [@Jack\_Headley](https://community.wowza.com/u/Jack_Headley)\ **Replies:** 2\ **Last updated:** [August 15, 2020, 7:44pm UTC](https://community.wowza.com/t/having-issues-with-closed-captions-coming-in-as-only-2-characters-on-vimeo-live-streaming-with-icap492-to-wowza-clearcaster/55729 "2020-08-15T19:44:18Z")
I’m having issues with closed captions coming in as only 2 characters on Vimeo Live Streaming with iCap492 to Wowza ClearCaster. No issues with Youtube and at one point yesterday during a test it worked fine. No changes… --- ## [Configure a host port to use the certificate](https://community.wowza.com/t/configure-a-host-port-to-use-the-certificate/55689)
**Author:** [@Robert\_Sexton](https://community.wowza.com/u/Robert_Sexton)\ **Replies:** 3\ **Last updated:** [August 11, 2020, 3:53pm UTC](https://community.wowza.com/t/configure-a-host-port-to-use-the-certificate/55689 "2020-08-11T15:53:22Z")
The documentation found here: https://www.wowza.com/docs/how-to-import-an-existing-ssl-certificate-and-private-key is not accurate. In the section for: Configure a host port to use the certificate Now, configure Wowza… --- ## [VOD for 500 people](https://community.wowza.com/t/vod-for-500-people/55578)
**Author:** [@Gregory\_St\_Germain](https://community.wowza.com/u/Gregory_St_Germain)\ **Replies:** 1\ **Last updated:** [July 17, 2020, 7:58pm UTC](https://community.wowza.com/t/vod-for-500-people/55578 "2020-07-17T19:58:01Z")
Need to screen a 500 megabyte 90min file to about 500 people, theoretically at / around the same time as we will have it expire after a certain time. We typically do Live streaming, first time really digging into the VOD… --- ## [Facebook and Twitch Simultaneously](https://community.wowza.com/t/facebook-and-twitch-simultaneously/55426)
**Author:** [@Scott\_Tydings](https://community.wowza.com/u/Scott_Tydings)\ **Replies:** 4\ **Last updated:** [June 19, 2020, 3:44pm UTC](https://community.wowza.com/t/facebook-and-twitch-simultaneously/55426 "2020-06-19T15:44:39Z")
I am trying to stream to Facebook and Twitch simultaneously. I have all the stream URL’s and stream keys. I created a multiple target in clearcaster manager. It will only send to Facebook, not twitch, BUT if I try to str… --- ## [Clearcaster UI graphics on PGM output via HDMI](https://community.wowza.com/t/clearcaster-ui-graphics-on-pgm-output-via-hdmi/55346)
**Author:** [@Richard\_McLean](https://community.wowza.com/u/Richard_McLean)\ **Replies:** 1\ **Last updated:** [June 8, 2020, 3:29pm UTC](https://community.wowza.com/t/clearcaster-ui-graphics-on-pgm-output-via-hdmi/55346 "2020-06-08T15:29:04Z")
I’d like to have the option to adjust the UI graphic elements the Clearcaster displays on top of the PGM feed on the monitor output via HDMI. It would be awesome if I could do a clean output, or make the Clearcaster grap… --- ## [Can I install software on ipad and stream live from an Ipad](https://community.wowza.com/t/can-i-install-software-on-ipad-and-stream-live-from-an-ipad/55197)
**Author:** [@Donna\_Russ](https://community.wowza.com/u/Donna_Russ)\ **Replies:** 2\ **Last updated:** [May 20, 2020, 6:01pm UTC](https://community.wowza.com/t/can-i-install-software-on-ipad-and-stream-live-from-an-ipad/55197 "2020-05-20T18:01:46Z")
Missing title. Missing body. --- ## [FB not saving CC after live stream with Clearcaster](https://community.wowza.com/t/fb-not-saving-cc-after-live-stream-with-clearcaster/55108)
**Author:** [@Garry\_Wilkison\_ATXN](https://community.wowza.com/u/Garry_Wilkison_ATXN)\ **Replies:** 3\ **Last updated:** [May 1, 2020, 6:20pm UTC](https://community.wowza.com/t/fb-not-saving-cc-after-live-stream-with-clearcaster/55108 "2020-05-01T18:20:33Z")
Since getting the Clearcast Pro a month ago we done 20 live press events with closed captioning. The captioning has always been present while live, but when its available for VOD on two occasions there has not been any c… --- ## [How and where can I set up SRT to allow domains?](https://community.wowza.com/t/how-and-where-can-i-set-up-srt-to-allow-domains/54977)
**Author:** [@Luis\_Camacho](https://community.wowza.com/u/Luis_Camacho)\ **Replies:** 1\ **Last updated:** [April 13, 2020, 5:56pm UTC](https://community.wowza.com/t/how-and-where-can-i-set-up-srt-to-allow-domains/54977 "2020-04-13T17:56:00Z")
Hello, i need to protect my stream to allow only mydomain.com to reproduce my stream, but i dont know were a can setup that?? on wowza cloud or where?? thanks --- ## [No comments showing up in talent view](https://community.wowza.com/t/no-comments-showing-up-in-talent-view/54954)
**Author:** [@Charles\_De\_Angelo](https://community.wowza.com/u/Charles_De_Angelo)\ **Replies:** 1\ **Last updated:** [April 9, 2020, 8:13pm UTC](https://community.wowza.com/t/no-comments-showing-up-in-talent-view/54954 "2020-04-09T20:13:49Z")
For some reason, I can no longer see the comments from a live broadcast on the clearcaster talent view. If the stream is viewed anywhere else, the comments show up. --- ## [Error starting stream in sandbox](https://community.wowza.com/t/error-starting-stream-in-sandbox/54893)
**Author:** [@Vardan\_Vardan](https://community.wowza.com/u/Vardan_Vardan)\ **Replies:** 2\ **Last updated:** [April 9, 2020, 7:56pm UTC](https://community.wowza.com/t/error-starting-stream-in-sandbox/54893 "2020-04-09T19:56:42Z")
Hi everyone, I am new to Wowza. So I have created a stream using wowza sandbox in trial mode, but when I attempt to start stream an error occurs ‘We encountered a problem while starting test123.’, with such system messag… --- ## [Clearcaster version](https://community.wowza.com/t/clearcaster-version/54632)
**Author:** [@mam\_MaM](https://community.wowza.com/u/mam_MaM)\ **Replies:** 2\ **Last updated:** [February 10, 2020, 11:29pm UTC](https://community.wowza.com/t/clearcaster-version/54632 "2020-02-10T23:29:52Z")
@mam MaM Hi All, we have 2 encoders Wowza Clearcaster. In one we have the version 2.0.2.07 (updated some weeks ago), in the other ones we have the version 2.0.1.52 (updated last week). We know that the version 2.0.2.07 … --- ## [Different sw version, in to N.2 Clearcaster equipment](https://community.wowza.com/t/different-sw-version-in-to-n-2-clearcaster-equipment/54583)
**Author:** [@mam\_MaM](https://community.wowza.com/u/mam_MaM)\ **Replies:** 2\ **Last updated:** [February 5, 2020, 6:56pm UTC](https://community.wowza.com/t/different-sw-version-in-to-n-2-clearcaster-equipment/54583 "2020-02-05T18:56:06Z")
We have 2 Encoders ClearCaster with 2 different sw version, 1 with 2.0.1.52 and the other one with sw version 2.0.2.07. On your web site version 2.0.2.07 doesn’t exist. Whic ones is correct? --- ## [Two simultaneous streams to one Facebook account](https://community.wowza.com/t/two-simultaneous-streams-to-one-facebook-account/54352)
**Author:** [@Lawrence\_Partington](https://community.wowza.com/u/Lawrence_Partington)\ **Replies:** 2\ **Last updated:** [December 17, 2019, 7:01pm UTC](https://community.wowza.com/t/two-simultaneous-streams-to-one-facebook-account/54352 "2019-12-17T19:01:31Z")
I have a stock car race that I want to stream to Facebook with English and French commentary (same video different audio). I have two ClearCasters to handle the streaming. My question is, can both stream to Facebook (sam… --- ## [How do I delete the ClearCaster app from my facebook profile?](https://community.wowza.com/t/how-do-i-delete-the-clearcaster-app-from-my-facebook-profile/53938)
**Author:** [@Anthony\_Lazaro1](https://community.wowza.com/u/Anthony_Lazaro1)\ **Replies:** 1\ **Last updated:** [September 10, 2019, 6:26pm UTC](https://community.wowza.com/t/how-do-i-delete-the-clearcaster-app-from-my-facebook-profile/53938 "2019-09-10T18:26:21Z")
Missing title. Missing body. --- ## [Looking for customized support?](https://community.wowza.com/t/looking-for-customized-support/53820)
**Author:** [@Rose\_Power-Wowza\_Com](https://community.wowza.com/u/Rose_Power-Wowza_Com)\ **Replies:** 0\ **Last updated:** [August 19, 2019, 11:01pm UTC](https://community.wowza.com/t/looking-for-customized-support/53820 "2019-08-19T23:01:04Z")
There’s a new way that we’re working to support developers like you. With Wowza Professional Services, you can rely on the experts who live and breathe live streaming. Our engineers will work with you to accelerate time … --- ## [Because I can not play my streaming on Facebook](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234)
**Author:** [@Jose\_Vega](https://community.wowza.com/u/Jose_Vega)\ **Replies:** 8\ **Last updated:** [June 20, 2019, 8:25am UTC](https://community.wowza.com/t/because-i-can-not-play-my-streaming-on-facebook/53234 "2019-06-20T08:25:34Z")
When I want to see the live on Facebook of my streaming, it tells me that an error occurred and that the video can not be seen. --- ## [Digital audio distortion](https://community.wowza.com/t/digital-audio-distortion/52666)
**Author:** [@Jason\_DeMoe1](https://community.wowza.com/u/Jason_DeMoe1)\ **Replies:** 2\ **Last updated:** [May 20, 2019, 4:18pm UTC](https://community.wowza.com/t/digital-audio-distortion/52666 "2019-05-20T16:18:10Z")
We had the HDMI cable come out of the camera during a live and we also lost power to the camera during a live. Both time we were able to get the camera back online while connected to the original stream (very cool!). Unf… --- ## [ClearCaster Factory reset](https://community.wowza.com/t/clearcaster-factory-reset/53188)
**Author:** [@Dusan\_Brejka](https://community.wowza.com/u/Dusan_Brejka)\ **Replies:** 1\ **Last updated:** [April 18, 2019, 4:51pm UTC](https://community.wowza.com/t/clearcaster-factory-reset/53188 "2019-04-18T16:51:49Z")
Hi, is it possible to do a reset to factory defaults? So that I can pair previously used Clearcaster with my own Wowza account. --- ## [Can my Clearcaster stream to an RTMP server?](https://community.wowza.com/t/can-my-clearcaster-stream-to-an-rtmp-server/53012)
**Author:** [@Lawrence\_Partington](https://community.wowza.com/u/Lawrence_Partington)\ **Replies:** 1\ **Last updated:** [March 15, 2019, 10:04pm UTC](https://community.wowza.com/t/can-my-clearcaster-stream-to-an-rtmp-server/53012 "2019-03-15T22:04:12Z")
For a Facebook Live event my client wants two completely separate and redundant paths. Ive been given the RTMP server destination, stream name and source username. Can Clearcaster deliver or should I use another encoder? … --- ## [Does 'No Preview' Simulcast Charge for Encoder Time?](https://community.wowza.com/t/does-no-preview-simulcast-charge-for-encoder-time/52906)
**Author:** [@Chad\_Matlick](https://community.wowza.com/u/Chad_Matlick)\ **Replies:** 1\ **Last updated:** [March 1, 2019, 10:30pm UTC](https://community.wowza.com/t/does-no-preview-simulcast-charge-for-encoder-time/52906 "2019-03-01T22:30:03Z")
If I turn on a Simulcast with no preview enabled, does it charge for encoder time before the broadcast goes live? --- ## [Clearcaster - Instagram edtion?](https://community.wowza.com/t/clearcaster-instagram-edtion/52500)
**Author:** [@Holger\_Meyer](https://community.wowza.com/u/Holger_Meyer)\ **Replies:** 1\ **Last updated:** [December 19, 2018, 12:07am UTC](https://community.wowza.com/t/clearcaster-instagram-edtion/52500 "2018-12-19T00:07:50Z")
Could a clearcaster “instagram” edition be a good idea? Works similar like FB. At this moment there is no prof. encoder, only a workaround. (https://www.youtube.com/watch?v=mZfzFNZSuQc&feature=youtu.be) Please delete … --- ## [Intermittent Clearcaster Audio Sync Issue](https://community.wowza.com/t/intermittent-clearcaster-audio-sync-issue/52469)
**Author:** [@Scott\_Robinson](https://community.wowza.com/u/Scott_Robinson)\ **Replies:** 3\ **Last updated:** [December 14, 2018, 3:52pm UTC](https://community.wowza.com/t/intermittent-clearcaster-audio-sync-issue/52469 "2018-12-14T15:52:13Z")
Hi, we have a couple of new Clearcasters. On both we are seeing an intermittent audio sync issue. It seems to appear when we have been sending a still graphic to the Clearcasters for a period of time before going live. I… --- ## [Will the ClearCaster support h.265?](https://community.wowza.com/t/will-the-clearcaster-support-h-265/52329)
**Author:** [@Roger\_Suski](https://community.wowza.com/u/Roger_Suski)\ **Replies:** 5\ **Last updated:** [November 23, 2018, 7:24pm UTC](https://community.wowza.com/t/will-the-clearcaster-support-h-265/52329 "2018-11-23T19:24:25Z")
Marketing page says that the ClearCaster is “h.265 ready” what does this mean in reality? Also, the rack ears on my unit are a bit short on the width. I had to shim them to fit into the rack properly [Next page](https://community.wowza.com/c/wowza-clearcaster-pro/13.md?page=1)